Last year, I hired Janet Sylvain to reupholster my two antique mid-century modern sofas. I have known Janet for almost 20 years and had seen her work many times. When the sofas were delivered later, I was shocked at how bad the work was. Turns out, she farmed out most of the work and never asked me if I was OK with that. Seems she did not even see the work until the sofas were delivered to my house. The base cushions varied in width noticeably and stuck out almost 2 inches too far; the uneven stitching was puckered with little ears at the corners, she enlarged the back cushions and the distinctive narrow, tailored arms had morphed into some lumpy, overstuffed undefined form that completely destroyed the character of my antiques. After several unsettling exchanges where she partly blamed me for her bad work, I realized that repairing the damage was not going to be simple. So I got a couple of opinions from other professional workshops. I had my choice between throwing away two irreplaceable antiques that I loved, a major battle with no guaranteed outcome or just hiring a qualified professional to redo them correctly increasing the cost to over double. I hired the guys who opened up one of the back cushions jn my presence to reveal that they were stuffed with old used foam. When the new workshop stripped off Janet’s work, they found that she had added a couple of layers of batting and reupholstered right over the 20 year old worn upholstery which explained the lumpiness and distortion. If I had not hired another workshop to repair the damage, I never would have known that she left 20 years of dirt and dust mites hidden from view and the shortcut ruined my antiques. I asked for a refund but never heard back.
I love love love Pieced on Earth in Vallejo! Janet the owner is a true artist when it comes to picking the right colors, textures and designs to create that unique custom look I want. Her work is superior to any other custom work I had done at other places. And the price is right too. Thanks Janet, you are a true champ!