I sent my phone to them in December. I've been calling over and over with the same answer...next week....next week. pretty sure they are crooks.
26 Medway Rd Ste 1San Rafael, CA 94901
From Business: Variedades Celulares Envios D is your go to Boost Mobile Authorized Retailer in San Rafael! We have the best selection of all the hottest devices with the added b…
I break my galaxy s4 screen at work. Whent at Daniel store to see if can be fix.Daniel gave me an very affordable price and did the job faster.I recommend this guy.
These people are not very helpful. After having 3 failed remanufactured phones with in one year, the manager can only offer me another remanufactured phone (free) or an upgraded version of my phone (remanufactured) for like $170. I was floored... I asked “why should I have to pay for a remanufactured phone? Upgraded version or not? Why am I paying this $6.99 a month for Total Equipment Coverage?” Basically, after pitching a fit, speaking to Verizon customer service on the phone; these were my only options. I mean REALLY??? 3 failed phones within one year and you can’t replace it with a better or new phone without me paying you? And not to mention, an early upgrade was NOT an option; no matter how much I argued. Needless to say, I had to walk out because I was soooooooo angry and they made me feel like my business was worth anything to them. I cannot tell you how angry I was……. I had to call the next day to close my account as I was just done with…….After cooling down, I visited another store that I’ve dealt with before and loved their service. With their advice, I was able to get my problem solved. For now, I will continue to be a Verizon Wireless customer but I will NEVER go back to this store. In my opinion, this store is not “in it” for you. They seem to more interested in lining Verizon’s pocket at your, the customer’s, expense. BAD MOVE!
T-Mobile has great employess. They are friendly, and are quick to help in every way. Their phones are top notch. And they are all experienced in helping you with your purchase