I was refused service today because of the contents of this post made on Yelp.Started coming here with a desire to see my vehicle cleaned and that I have recently moved out of a private residence and into a apartment complex. That doesn't allow any sort of maintenance to be preformed in the vehicle bays. Unfortunately this place is no better then any of the multitude of junk spots that do nothing but damage your mode of transportation. They will fail you completely here in all areas. Clean the rims of brake dust build up? Nope missed that. Didn't air jet the whole vehicle so that water trapped inside the vehicles panels sprays back all over the exterior. Nope they didn't bother to be diligent in there work. How about workers who understand what your asking. If they have to dry your vehicle anywhere lower then there knees. It will not be properly dried. Place is also far to busy during the weekends.You may be considering going to this place because you've heard how automated car washes can damage your vehicles exterior. While this place claims to be a all hand wash facility. That is only true by definition. They got two non English speaking Americans in the car wash tunnel. Who probably haven't change the sponges they've used on the last 50 vehicles that passed by them while chained to there post. No tips for those poor sobs. They do offer hand washing services. Means only they didn't run it through the tunnel. Cheapest wash you can get is eight dollar wash. For no interior clean and no extra cost for Tire(Rubber)treatment. Unfortunately this place is the only place who can claim to not run your vehicle through a scrubber and thus is your only alternative in the SCV area. Other then a drive up self wash.If your children like to watch the car pass through the tunnel and being washed. You can forget it. They don't clean the viewing window and theirs lots of clutter and not much room to view cars from. So little space to stand and see out of.All I have to say is there is not a place in SCV that will do a adequate job in cleaning your vehicle. Which is BS as I have to keep my Car clean as apartment complex policy states. Not to mention that a failure to clean the vehicle completely and without fault is mandatory for this place to be legitimately generating income.Wash it yourself. Or going anywhere else for the same terrible quality wash and damage to your vehicle.
14006 Riverside DrSherman Oaks, CA 91423
The best car wash, Awsome detailing, Reasonable prices. Staff is very nice and helpful.\r I recommend who ever goes to that mall, to stop and get a …
THEY CRACKED MY WINDSHIELD ON MY BRAND NEW CAR AND WONT FESS UP. I am absolutely livid and cannot believe that they can get away with doing this to customers. Please see Yelp or Facebook for the complete details.
I just left Valencia car wash. I took my car in to have it detailed for $150 and they put a hole in my passenger seat. Sal, the manager, informed me that it happened while scrubbing the leather hard and that it is "normal wear and tear". The hole is the size of a person's finger. Sal offered no compensation at all and was very dismissive whenever I brought up the hole Valencia Carwash put in my passenger seat. I asked to speak with the owner, asked if the owner had a card or any contact information available. Sal said if I was dealing with anyone, he was the manager and I'd be dealing with him. Do not go to Valencia Carwash. They put a hole in my leather seat, admitted they did, and refused to do anything about it. Thanks Sal.
enployes at soapy suds have been driving past were i live honking their horns for the past year and a half these enployes live in palmdale i soon will be filing charges becuase there are over6 enployes involved
Best self serve express car wash
I have had 3 incidents here of poor service. All the way up to the manager who wanted to charge me 150 buck for a detail I can get elsewhere for half that. Cross Valley at the Arco on Valencia and Bouquet did it for 59 dollars, Valencia Car Wash has a great location, but they clearly do not need or want anyone's business. After asking around I found everyone in my wife's Van Pool had had bad experiences there as well, not just the few other reviewing here.
DON'T GO THERE FOR A HANDCAR WASH! The Tony Danza look alike manager proceeded to tell me that it is normal for the handcar wash to have bird poop on your car and for the workers to rub it in along with the waters spots into your car as they dry the car in the sun. The manager said, "It's too hot to hand wash your black car. We have no shade to dry your car in to prevent the water drying and leaving soap suds stains." I pointed out several places to dry the car in the shade and he proceeded to tell me why it was better to let the car go through the automatic machine wash with the softener water versus a handwash. Never mind, that the employee stopped midway towel drying the car and was no where to be seen. In so many words he called me a fool to pay extra for a handwash $35.00 and told me to, "Get out of HERE!" I got my money back first. NEVER GAIN!