I've only been to this store once. The store itself was clean. When I walked in, the gentleman behind the counter was having a conversation with another customer. He continued his loud, inappropriate conversation while helping me. He only stopped talking to take a breath. He even swore while he continued his conversation. He had no regard that I was standing there.
This new company seems to be spread a little thin right now, but is obviously very sincere about providing top quality service. Each time I have been treated with respect and get the little courtesies that separate these guys from the the pack. It is refreshing and kind of takes me back to the old days. I will always call these guys first to see if there is a car available.