loved my first experince with this bank. mrs. carter was very helpful. she was able to set me up with checking in no time. and i got my debit card that day.... that was a first
They have a very professional staff with very low rates. They also offer free checking and savings accounts. I would recommend them to anyone!
The staff is horribly rude and condescending. No one even greeted us when we entered. I was asking for change which she told me is a service reserved for customers which I completely understand, but her tone of voice and attitude were unnecessarily rude. I was wearing my work uniform so she asked me if we hold a business account and I told her that I don't know. I informed her that we (several of us) did hold a personal account with the bank. She kept ranting about swiping a debit card for proof. I would like to add that not all account holders have debit cards nor are they required to do so with many other banks. She said she would give a one time courtesy. There was no smile and no thank you provided. I was being very polite saying that I understand and I appreciate it, but her demeanor was abysmal at best. I do not usually write reviews, but this is not the first time we have experienced this lack of customer service and are considering closing our account.
Extremely poor service. They have a loan office located in Valdosta yet no one appears to work there. I have been shopping around as I was moving some of my commercial loan accounts around. I went by this Valdosta branch at various times throughout the day and left several messages. I am not sure if this is even a legitimate business. Heard good things about the main branch in Baxley, but am highly disappointed with the Valdosta location. I decided to keep my money and loan accounts where they are for now as the Valdosta branch of Community Bank of GA does not seem to need any business.