These people DO NOT KNOW WHAT THEYRE DOING!!!!! I came in for a SIMPLE oil change. They thought it would be nice to clean the corrosion off my battery, little did they know that when they did that my entire terminal came off!! This happened AFTER I paid almost $300 for other things that needed to be done. If they never would've cleaned my battery it would've NEVER happened. Then the worker explained how he couldn't fix it for free because it wasn't a negligent thing, but he expressed that he wanted to. However, he did NOTHING to remedy the situation. Instead he sends me to a million places to check on a terminal, and keep in mind I CANNOT TURN MY CAR OFF! If you really cared, you would have made the company pay for another terminal. I should've known better because one of the customers stated that it seemed as if they did not know what they were doing. After I drove off, my windows started making noises and my steering wheel now has a little shake. They messed EVERYTHING UP! NEVER GO TO THEM! Go to the dealership. Then the worker had to NERVE to tell me that I could get the part and he could "try" to put it on. Do you seriously think that after you've wreaked my car that I'm going to trust you with anything else?!? NO! And THEN he didn't even know HOW to put it on!! What kind of mechanic doesn't know how to put a terminal on! It is clear that these guys are COMPLETELY inexperienced and are only in it for the money. I'm still running around trying to get a terminal.
I got good service . and they seem to be fair on their prices , and they stood behind their work, .. I was happy with the service
Valdosta, GA 31601
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large & affordable selection of tires, convenient hours & locations for…
1807 N Ashley StValdosta, GA 31602
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