Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
3244 Inner Perimeter RdValdosta, GA 31602
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
these people are crooks, I took my minivan to be repaired and they use old parts, bumper, headlight, etc,stay away from this workshop, she told me w…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I used A & M Auto Service for years...to be accurate, since 2001. At that time Alex, the owner, was the all purpose guy. He was the only "employee" he had and he serviced all vehicles and I was VERY satisfied. Fast forward 11 years later, his business is booming, and I'm extremely happy and excited to see it grow the way that it has. He's been able to hire actual employees, increasing the number of cars he can service at a faster rate. Unfortunately, with the growth came a lack of customer service and customer satisfaction. Alex is still one of the nicest guys I've encountered, however, when you have employees, you need to ensure that they're doing their job to the best of their ability because at the end of the day, as the owner, YOUR name/reputation is on the building. As stated, I've been using A & M for years. They're the ONLY company that has done anything to my car. Well, toward the end of 2011, I was on a trip and my transmission clunked out on me. I feel that A & M is partially to blame because apparently my motor mounts (all 3) were broken and NONE of the A & M employees, or Alex, told me that was the case. As a woman in my late 20s, that is why I pay a licensed mechanic...to ensure that the work is done properly and that if there are any issues that could turn into a large, more expensive problem, I am told of them. Now, if I'm told and the choose not to fix the problem, that's totally my fault. However, any issues Alex and his crew have ever told me about I've had fixed within a 30 days. Once my transmission died and I was told what caused it and what it feels like when your motor mounts are broken, I was LIVID! I had addressed what seemed to be my engine/transmission clanking around when I hit the gas with one of Alex's employees and it was dismissed as it "being an older car." All in all, the transmission issue cost me $1500 at a time when $1500 wasn't so easy to come by. Additionally, prior to the transmission dying on me, I'd called A & M to discuss an issue that I had had fixed with them (oil valve covers) only a few months earlier, and it was now leaking again. His daughter Clara, was very dismissive. I called back a few days later and his other daughter answered the phone because Clara wasn't there. I heard Alex in the background say "Is that (insert my name here)?" Apparently his daughter shook her head "yes" because there was no audible reply from her. He then same "Tell her Clara will call her back" with a very nasty attitude. I have VOWED never to use them again. Yes, they have some of the best prices around, but it's clear to me that he does NOT value his long time customers that were with him before he could afford to hire anyone to work for him. Like I said, i think he's a nice, friendly guy, but I'll go elsewhere and pay a little more rather then deal with there caviler attitudes.
Great service at a fair price. My wife and I were traveling home from Florida to St. Louis in our BMW X3, when we broke down on the interstate 30 miles south of Valdosta. We did an internet search, and decided to take a chance on Pete's Otto. I'm so glad we did. Tiger (the owner) sent a wrecker to get us, and it was there within an hour. He took our car in immediately (and was obviously busy with many BMWs, Mercedes, Land Rovers and Porches in his shop). He gave us an estimate (I expected to pay at least $1,000 - it was $435 including the tow). I verified with my friend in the auto repair business that this was a more than fair price. Tiger had us back on the road within two hours. Tiger also let us use his personal vehicle to go get some lunch while the repairs were being done. I am so glad that there are still some businesses that treat people right. He could have easily taken advantage of our situation (we were at his mercy), but he didn't. He knows we won't be back, because we live out of the area. He just treats people right.
Alex and his crew are absolutely amazing. I went in telling them about noise and wobbeling on the front wheels. He listened without interrupting me, then told me what it could be and what he needed to do to check out the cause.They found and fixed what was causing the noise, however that did not fix the wobble. So he sent a mechanic on the road with me to test drive. After some more investigation they found one of the rims was bent. He told me where to find a used rim. When they put the car on the lift to put the wheel back on the mechanic discovered and showed me that my two rear tires were seperating. By being observent he probably saved me from having a blowout. Not once did they make me feel inferior or stupid for asking all kinds of questions. All my questions were answered, and they were very curtious. BEST CUSTUMER SERVICE I EVER HAD from a car/tire repair place. This is the only place I will take my vehicle to from now on. Alex, You have a super team! And your prices are very, very reasonable!
I was pleasantly pleased with my experience at Pete's Foreign Otto Shop. Everyone that I interacted with was very polite and helpful. Fortunately, I didn't need anything major fixed (my Volvo's message center was telling me it was due for maintenance...even though I had all the routine maintenance done just four weeks ago prior to moving here from Wyoming). I also had a bulb that needed to be replaced that I couldn't do on my own because the air filter's housing unit was in the way (and needed a special tool to unhook the clips to remove the unit and get access to the bulb). The gentleman that helped me (I don't recall his name but I believe it was Andy/Andrew....something with an "A") reset the message, checked to make sure there weren't any other codes that needed to be addressed, and replaced the bulb right away. He had me on my way faster than I anticipated. I will definitely be back if I have any future issues with my vehicle. Thanks Pete's Otto!!!
MY BIGGEST BLESSING........MY CAR HAS BEEN BROKEN A YEAR I DINDNT HAVE THE FUNDS TO GET IT FIX(3500) AND THATS JUST THE MOTOR BY ITSELF SO I GAVE UP ON GETTING IT FIX....BACK IN JANUARY SOMEONE REFER ME TO WALKER AUTO SHOP......WELL I TALKED TO MRS JUDY AND BOOM BY THE TIME I KNEW IT HER MENS CAME 30MILES PICKING MY CAR UP,I EXPLAINED TO HER THAT I DIDNT HAVE THE MONEY BUT MY REFUND CHECK SHOULD BE COMING IN AND WAS IT ALRIGHT IF I PAID HER AT THAT TIME.....MY CAR BEEN FIX SINCE JANUARY AND ITS NOW JUNE AND THERE WAS A HOLD UP ON MY TAX RETURN BUT THANKS TO MRS JUDY SHE GAVE ME MY CAR FOR LIL OR NOTHING AND TOLD ME TO COME BACK WHEN I GET MY TAX......THAT WAS A BIG BLESSING BECAUSE I DIDNT KNOW HER AND SHE TRUSTED ME TO BRING HER BACK 3000 AND GAVE ME A FULL TANK OF GAS OUT OF HER PICKETSHE IS SO SWEET.....OVER ALL SERVICE QUICK AND HER AND HER MACHANICS DO ALL THEY CAN TO MAKE U FEEL COMFORTABLE......I WOULD RATE THIER SERVICE ON THE SCALE 5STARS
In short... AWESOME SERVICE, LOW PRIECES, GREAT COMMINICATION, AMAZING EXPERIENCE. Now here's for my story... Brand new to the area and my truck breaks down on the side of the road at 11pm. I pull out my phone, click on my YP app and on a hope and a prayer I pick Walker's. AAA dropped my car off in their lot. At 8am the next morning I call them explaining my situation. I told them that we have planne a vacation this Friday and that I would really need my truck. They told me they would bring it right in and have a look. Much to my astonishment I revive a call back in 3 hours saying that my truck is fixed and ready for pick up! They told me how much the repairs were, I practically do a dance when I heard how LITTLE this was going to cost me. I went to pick up my truck, they went over the costs, the man who do the repair came out and explained them directly to me and I was out of there. I would tell anyone to go there!
Yesterday I took my ’95 Jeep Grand Cherokee over to Walker's Auto Repair. I already had a basic idea of what the issue was but the staff was more than willing to listen to my car and give me an estimate free of charge. Me being a college student here at the local school, I was kind of skeptical because a few of the businesses around here were giving me the run-around and trying to charge me for things I didn’t truly need. I was very pleased with the work I received. The staff at Walker’s Auto Repair was extremely professional and personable. They even gave me a ride back home when I had to leave my car overnight. The job was done on schedule and at a very fair price. I’m definitely going back in the future for any other repairs I may need. And I highly recommend anyone in Valdosta look into Walker's Auto Repair for your automotive needs.
I was broke down in an RV on I 75 near Valdosta Ga. On a Saturday evening. Everything closed . Good Sam club said I'd have to wait till Monday to get any service done. A guy stopped to pick up something that blew off his jeep. Said he might know someone and would give him my number and drove off. Never really expected to hear anything. Travis from "Gary's automotive" called later, came to the rv park where we were towed and had repairs done in less than an hour, including going after the parts himself! ( camshaft timing sensor). Very professional, courteous and all round good guy. Left his family after dinner to come save our vacation. Thanks Travis! You too Rodney����
I've had some extensive repairs over the past couple of months and I decided to go with Walker's. I'm glad I did, the prices are fair and the owner, Judy is accommodating. While getting the repairs done I was able to use their loaner car, seeing as my car was in the shop for a couple of weeks, this saved me over $400. When they quote a price they stick to it, they quoted me a lower price than the actual repairs on my car. During the repair the mechanic didn't feel comfortable putting my old gaskets back on, so they put a new set in on the house. I'm not saying this will happen every time, but if you are a loyal customer they will take care of you.
If you want good customer service Walker 's Auto/ Repair is the place you want to be. I have been to Walker Auto for several repairs on my 1999 Chevy Suburban I am always satisfied with the work. When I go to Walker's auto and the repair is going to take a while I am always offer a ride home so I do not have to sit in the waiting area while the work is done. I really do appreciate the fact that the owner want to make sure the customer is satisfied. It is so hard to find a bussines that has good customer service and do not give you the run around. I will continue to take my vehicle to Waker's Auto because I am a satisified customer. Deputy
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.