1591 Baytree Rd, Valdosta, GA 31602
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Nearly every time I go to sell clothes they have a sign on the door stating that the “buy counter is closed.” Today I went at 12pm but apparently the buy counter closed at 11am, only an hour after they open. I’m done trying with them. Their customer service is terrible. Even when they didn’t have a sign for the buy counter, I walked in and got a rude look with just a “oh our counter is closed. We can’t take your bags” after I had been standing there for 5 minutes already. Customer service training for these employees is highly recommended. I will not be back.
Plato's obviously relies solely on college students who hock the clothes mommy and daddy buy them in exchange for $10 to buy beer/gas.The store is crowded with clothes, but what stood out to me was the racks of nasty used shoes. If you want to sell your own clothing, do not take designer clothes or anything valuable.. Or be prepared to be offered $5 for a $150 (new condition) item. I do understand that they have to make profit, but it's ridiculous what they have the nerve offer. BCBG, Lacoste, Drake, Ralph Lauren, Seven for All Mankind, etc were some of the brands that I was offered $2-5 for. I would rather donate my clothes to a needy family or to a good cause than essentially donate my nice clothes to Plato's for them to profit on. Also, I don't understand their acceptance criteria.. I've seen pure junk that needs to be donated hanging on their racks, yet they passed on some very nice designer clothes in excellent condition. My experience mirrors the experiences of others I've talked to recently. I'll continue taking my business to the locally owned consignment shops. At least they have great customer service
I brought in young men's hoodies and shirts in GOOD, CLEAN condition. American Eagle, Polo..etc and I was told they couldn't accept them because they were out of date. These were bought just a couple of years ago and rarely worn. The clothing I brought in was in better condition than most of the items already in stock. I'm not upset that they didn't accept my clothing, just that I was given a lame excuse of it being 'out of date'. I have a strong feeling of why my clothing wasn't accepted and it has nothing to do with style, but how I look.