B & B Custom Golf Carts
1450 Madison Hwy, Valdosta, GA 31601
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If I could leave a 0 star I would.
I booked this cart at least 10 months in advance of the event I was attending.
I did not receive my golf cart til 8 pm at night when one load was already previously delivered and mine was not on that load-- missing half of my preparty concerts (along with other people waiting for their cart from B & B)
Then when it was unloaded and started there were NO working lights (head or brake) so dangerous and the delivery driver tried to help but gave up-- so we used our cell phone light to proceed to our camp site.
When I called the next day to report the faulty piece of machinery I received, Debbie was utterly appalling and unprofessional! She didn't offer to compensate or bring a proper machine!! When I said I would be calling back to be compensated or reimbursed, she laughed and said "good luck with that"
I was shaking with anger! Where the heck is the accountability?! So much disrespect with this company! Also the owners of the venue we where at told us they always have problems with this company! Wth you would think they would want to get repeat business-- guess not!
Have purchased 2 Golf Carts from B&B! Took the current one in to them for repairs. We were met with the most friendly, helpful people that I have encountered in a very long time. We got the golf cart back clean and in top notch shape. Thank you B&B..you are the"best"! Billy/Karen Ezell