Good food that is reasonably fast. Only had a few times when my order was not correct, food is always hot and good. I think the problem they're having now is that like many other restaurants they're hiring college kids who don't care and "adults" who are bitter so sometimes you get some bad customer service. I would recommend this place though if chicken is what you crave. As for the person who commented previously. Come on....you don't order that much food in the drive thru, you're a douche bag for doing that sort of bonehead maneuver.