The staff is horribly rude and condescending. No one even greeted us when we entered. I was asking for change which she told me is a service reserved for customers which I completely understand, but her tone of voice and attitude were unnecessarily rude. I was wearing my work uniform so she asked me if we hold a business account and I told her that I don't know. I informed her that we (several of us) did hold a personal account with the bank. She kept ranting about swiping a debit card for proof. I would like to add that not all account holders have debit cards nor are they required to do so with many other banks. She said she would give a one time courtesy. There was no smile and no thank you provided. I was being very polite saying that I understand and I appreciate it, but her demeanor was abysmal at best. I do not usually write reviews, but this is not the first time we have experienced this lack of customer service and are considering closing our account.
4605 Post Oak Place DrHouston, TX 77027
From Business: Advantage Business Capital offers some of the most innovative and flexible accounts receivable factoring programs in today's market. This method of obtaining business financing is a viable alternative when traditional business financing fails to provide your business with the capital it needs. Our factoring and asset-based…
2501 N Patterson StValdosta, GA 31602
From Business: Synovus is the bank of here. And here is where you are. While we have different names in the different communities we serve, we maintain the same commitment to pe…
loved my first experince with this bank. mrs. carter was very helpful. she was able to set me up with checking in no time. and i got my debit card that day.... that was a first
They have a very professional staff with very low rates. They also offer free checking and savings accounts. I would recommend them to anyone!