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(774) 481-1026Visit WebsiteMap & Directions615 Douglas StUxbridge, MA 01569Write a Review

More Info

General Info
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Services/Products
Advanced Care Services Allergy & Itchy Skin Relief Diabetes Treatment (Canine & Feline) Diagnostics Diet & Nutrition Disease Treatment Flea & Tick Control General Care Heartworm Disease Treatment (Canine & Feline) Internal medicine Medications/Prescriptions Parasite Control Pet Wellness Exams Physical Examinations Preventive Care Primary Care Puppy & Kitten Wellness Senior Pet Wellness Spay & Neuter Vaccines & Vaccinations Weight Loss Programs
Payment method
master card, amex, discover, visa, cash, check, company card, debit, travelers checks
Associations
American Animal Hospital Association (AAHA)
Categories
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Reviews

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cecoggins

09/09/2011

Overall
I recently went to VCA hospita...

I recently went to VCA hospital to inquire about a puppy I saw that was ready to be adopted. It was a beagle/basset hound mix and very beautiful. My boyfriend and I went down to check it out and he was perfect! We talked to the employee about why he was there and if he was healthy. She said he had a cherry eye surgery and that it was very common, thats it. I went the next day to pick him up, after they scanned my credit card and took 400, I was then told he had a parasite infection (giardia)!! We were never told this before!! They let us walk out with a sick puppy!! We called today after he has been sick with diharrea to see if we could bring him back (which they said we could free of charge) to get checked again. On the phone today, they said we had to PAY. They expected US to PAY for their mistake of selling a very sick puppy. Excuse me but we just paid 400 to adopt the sick puppy (which we were told was healthy). This place has very poor customer service, is misleading, and doesnt care about the safety or health of your animals. STAY AWAY!

Details

Phone: (774) 481-1026

Address: 615 Douglas St, Uxbridge, MA 01569

Website: https://vcahospitals.com/blackstone-valley

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