Horrible customer service. The lady Cathy who dispatch was very rude.after spending 25 dollars on a cab. She was rude and disrespectful. She had her customer's waiting three hours for a cab. When the customer called and asked to speak to her manger she became loud and obnoxious and refused to give the customer her boss number. Hung up on customer and refuse to send a cab. After spending 25 dollars on a fair. I would never recommend this company to anyone.
My baby had to go to urgent care so the taxi service was called. Someone took the call but it was never entered into the system. Then I was told that by the time someone got to me urgent care would be closed. So they won’t get me So my baby suffers in the hands of this company. I give them no stars
Best company I ever rode with very polite drivers clean vans clean drivers overall very good company
Excellent Service! safe drivers & always on time & reliable, the staff running this place is always on point, if your in the area this cab service is a must use!
Yuck. Often more than a little late. This evening, my ride was more than half an hour late -- and nobody called me about this. Instead, I had to call twice. Even very brief apologies are rare or nonexistent (and none today or tonight). They often have to pick up or drop off someone else after they've picked you up, delaying arrival at your destination past reasonable expectations. The other "fare" is sometimes quite a bit out of the way, as happened today. Due to this, I missed a bus (that runs only every two hours) when I should have had plenty of time to make it. In addition, two of my three City Cab cabs today were rust buckets that belonged in junk yards. And I've had similar experiences with them before. City Cab stinks.
DO NOT USE THIS FOR ANy TRANSPORTATION. they are always late to pick up... they make you wait for hours on end.... they need to get their head out of there butts ...start using common sence... I realize nobody or no company is ever perfect... I give chances...I deffenty WON'T give this cab company another chance... you people are the WORST cab company ...EVER.
The Company, Drivers & Dispatch are excellent here I use them every time I come up, and will continue to recommend them for family & friends when they are in town
Can i give it NO stars? Horrible service. Called for pick up at 3p on a Weds and they said they'd be there in 20 min. Called 30 min later and they said driver on his way. An HOUR and 20 Min later, he showed up. Try ACE next time!!!
im a regular city cab is busy people best around im in whitesboro when i need a cab may have to wait 15 min but ahhh well
Called for a cab and they were rude and didn't have a can available. I asked when they might have one available and they hung up. Very rude.