D&D Auto Body

I went here with my sister to buy a car. She fell is love with a 2004 Hyundai Santa Fe. She paid almost $6,000 for this piece of crap.



We worked with Dave the son. Dave the father is a crazy mouthy old man that called me crazy for complaining on my sisters behalf. Told me I wasn't a man because I was filing a complaint with DMV.



After she bought it we discovered the car never legally passed inspection, the rear tires were so bald I had more tread in the wrinkles on my forehead. The balljoints were bad, the tie rod end fell off in the driveway, the ABS wires and sensors were torn off the rear wheels and the fuse was removed so the warning light on the dash was not on. The brakes are completely shot, the gas tanks leaked and they cut the exhaust in half to repair it instead of removing it like a real mechanic would have done. Now the exhaust rattles down the road. The emergency brake doesn't work.



Look at these tires, they claim these tires passed a legal NY State Inspection. These guys took advantage of my sister who is also a single mom with 4 kids. Also see the photo of the tie rod ends that fell out, you can see how busted up they are and these are suppose to be checked to pass a legal inspection.



This dealer is a crook. We brought the car back for repairs, they took it for over a week and never fixed anything and refused to tell us where the car went to get repaired. When we got the car back it was worse. The windows didn't work, center wheel caps were missing and it almost appeared as though they took parts off our car for a similiar car they had on their car lot.



As we were waiting another customer, "gloria" said her car had a broken frame and she bought it like that. She said she didn't have a choice because nobody else would finance her.



This place needs to go out of business. D&D Auto Body and Auto Sales in Utica NY is a hazardous place to buy a vehicle. They take advantage of people with low credit or low income and sell them dangerous cars that won't even pass a NY State Inspection.



DO NOT GO HERE.



View our review on Yelp that has photos.

http://www.yelp.com/biz/d-and-d-auto-body-utica