Excellent experienced staff. Highly informative, they go over everything with you prior and post care, putting you at the utmost ease. The atmosphere is that of elegant ambiance. The staff clearly care about their patients. They have the most amazing skin care products, and direct you to the products you need. They don't sell you products you don't need just to make money. I'd highly recommend Vixen to all of my family and friends! Kristin G 6-29-17
38952 Dequindre RdSterling Heights, MI 48310
From Business: Brothers Barbershop is a family owned business, we take great pride in treating our customers like family, we offer men and woman's hair cuts, colors, straight ra…
DO NOT GET YOUR NAILS DONE BY GINA! This salon would be a 5/5 if it weren't for the unprofessional demeanor of nail artist, Gina. She made us wait over 20 minutes for our wedding appointment because she was outside on her phone despite the receptionist going out to tell her we were there twice. When she came in she never explained or apologized and spent every second she didn't have my hand in hers texting on her phone instead of doing my nails to the point that she didn't even know how many coats she had put on (keeping it in her drawer so she could slide it open between nails) My sister had Gina do her nails on a previous occasion and the behavior was even worse as she texted AND answered personal phone calls in the middle of the session too. When my sister decided to bring this up to the manager Gina interjected and screamed multiple times (practically pushing past the manager) that we were lying and just wanted free nails. i run my own business and would never allow such behavior by an associate and was blown away that Gina had the audacity to behave that way towards a client. On top of all this, she rushed the entire manicure and even though i had gels done one already chipped by the next day!! If Gina had just set her phone down and done her job (or have someone fill in for her if there was some kind of personal emergency that was keeping her from performing her responsibilities) then i wouldn't have had the worst salon experience in my life. If you want your hair done, go to Cathy. She is amazing. If you want your nails done, go to another salon because Gina will wreck your nails and make you late to your next appointment but hey, at least her friend knows what kind of shoes she just bought.
I bought a coupon that was really excited for but NOBODY knows how to answer phones at their salon. Only when you start leaving a nasty voice message will they pick up so customers won't hear the bad stuff I needed to say. I'm cutting my losses and going somewhere that knows how to run a business. Never will you get any referrals or good reviews from me! False advertising and learn how to take responsibility of your business/employees! Ugh
Excellent customer service and awesome coloring techniques.. Its a homey atmosphere with experienced stylist
Great haircuts and place, Hair cut to all My expectations!