Shannon is the nastiest person I have ever known as a store owner. Some of the staff are awful as well. Not sure why the Tree is is business still. Shannon has been nasty and angry for years. My friend and I were laughing tonight about the gross customer service that has been allowed to be accepted there for years! Disgusting and tragic. The way the owner talks to customers is a travesty. Whatever has been going on in your personal life (for over a decade +), fix it. You are a disgrace.