Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
23035 Douglas Ct Unit #132Sterling, VA 20166
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
101 Executive Dr Ste GSterling, VA 20166
From Business: RJ'S Automotive Service was founded by Rod Johnson in 1997. While attending high school Rod was enrolled in Vocational Technical Training where he received an Aut…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Let me start this review by saying I'm a 'car guy'. In the 13 years I've been driving, I have had 16 cars ranging the entire gambit of cars. Over the years, I have dealt with a lot of shops that lie and deceit their customers, or simply don't know how to properly perform repairs and service. I first discovered Curry's in their Falls Church location and immediately fell in love, when they were able to diagnose issues on an Altima that no one else could and repaired it for a fraction of the price others quoted me. Since then I moved and therefore use the Curry's in Chantilly. While I liked the Falls Church shop, the Chantilly shop is even better. The service advisers actually care about me and my cars. Currently they maintain my 05 Mercedes CLK55 AMG (a very finicky and high tech car with lots of mysterious issues--example: the car has no dip stick for checking oil, the computer checks it). Curry's is the ONLY shop outside of a Mercedes dealership that seems to know anything about the car. And they're cheaper! The best thing about Curry's is that they stand by their work and care. I was stuck with a blown tire in Myrtle Beach earlier this year. The special ZR rated high performance tires are very rare and I called the local Mercedes shop who literally laughed at me for asking if they had them in stock. They said it would be days before they could get a tire and there was none in stock in over 250 miles. I called my service adviser at Curry's not knowing what to do, and he ordered me a tire through on of his vendors and had it shipped overnight to a local tire shop and made all the arrangements for changing out the tire. Now that's service! I'm a customer for life!
I've been bringing tempermental VW's to Carl for about twelve years, as well as my husband's older model Prius. Carl is a wonderful mechanic if you're looking for someone who is skilled, honest, charges a fair price for their labor and services, and will be there six months (or ten years!) from now when you go to look him up again. You're not getting an entry-level mechanic, you can't expect dollar store prices. He has diagnosed very difficult problems for me, helped me triage repairs when money was tight, and he's also sent me elsewhere when it was something he couldn't do. To add to another review I saw, I have never felt diminished or condescended to due to my gender, and when I clearly knew what I was talking about, he listens and doesn't try to explain it from the sticks on up - no need to ask my husband (who knows less about VW's than I do!) to deal with Drake Auto. When I was growing up, we called the people who actually fixed our cars when the dealership couldn't, "shade tree mechanics", because you pulled up beneath the big shade tree on the side of their driveway for them to work. Carl and Kyle are the best shade tree mechanics I've ever worked with, with all the modern conveniences and high tech diagnostic tools. One suggestion - when he gives you directions to the shop, listen to them, don't assume you'll be able to find it because you know where the street is. The new location is a little hard to find, but very worth it! When I got my new car, I felt like I needed divorce papers. Luckily our aging Prius has kept us in touch, and my car is out of warranty soon. ;)
This is to respond to my other reviewer. This car came in for tire installation and a bad motor. When I went to install the tires the studs were not long enough. This is a custom install with 24 inch rims on a older Caprice. I ordered studs and had them on in a few days. I called the customer and told him he needed a new motor. I always take a deposit before starting motor jobs. He said that was fine but he didn't have his credit card with him and I should call him back on Friday. When I called he said he would not have the money until next Friday and to call him them. I got no answer. When he finally called me a week later he said he was back at work and could make a $500 deposit in a week. This went on for some time then he sent an email one day saying he didn't think he should have to give a deposit and felt I just wanted a deposit because he was black. I told him I was very offended by his comment and one of my best friends is black and he needs to just pay me $60 for the cost of parts and I would not charge him any labor and take his car somewhere else. A couple weeks later his girlfriend paid for the car on her credit card and then this review pops up?
I just took delivery of another new BMW today. I've purchased/leased a LOT of BMWs over the years, most of them from the same salesperson: Bryan C. He's not the typical car salesman who's just out to make the next sale. He's been with BMW for many years, builds relationships with customers, knows the product inside and out, and is honest. He worked for a period of time as the sales manager, so he knows how to structure a deal to take maximum advantage of incentives and financing options. There have been times when I wanted to make an impulse purchase and instead of just taking my money, Bryan would tell me "I think you'd be better off waiting a few weeks until..." That's because he wants you to be completely happy with the purchase and he knows that unhappy customers tend not to come back to the same dealership. I know several salespeople at BMW of Sterling who will provide great service, but I recommend contacting Bryan first if you have that option. He really went above and beyond to make my most recent purchase and trade-in work.
I have been bringing my car to Carl for the last 10 years. I have never once left the shop feeling taken advantage of or disappointed in the quality of work. When you drive your car away from Drake Auto you can feel confident that your car is repaired properly, that the wheels will stay on and that it isn't held together by duct tape. I brought my car to Drake Auto after having the routine maintenance done at the dealership. The auto department at the dealership claimed that I need $2000 worth of repairs. Brought the car to Carl for a second opinion. Guess what? Not only did I not need the the repairs they said I did. They missed a crucial issue with the car where the transmission was basically bouncing up and down. Carl confirmed that the repair was covered under my warranty and got the part ordered and fixed. Carl is an honest and master -mechanic. Which I know may be a shock if you are used to dealing with crooked ones. Your car could not be in better hands than with Carl. Shane & Anita
I visited Dulles auto care this afternoon. I have a 2005 Toyota Camry. It was making lots of noise from under the engine and there was a leak from engine. The repair shop nearby told me I need a new engine and will cost near $2000. I was not willing to spend that much on my car. I was driving by and saw their banners on the road and I thought it wouldn't hurt to ask. There was an extremely long line and was very busy. Lots of cars waiting. I had walked in the office and there was a man named Awais. He was the owner of the place and friendly. I asked him what is the problem and cost. He brought the car In a few minutes later and checked it out. He came back and said the water pump kit needs to be replaced. The cost was 350 including everything. I agrees and my car is running great now. I recommend this workshop if you have any car problems.- John Wayne
In the past 6 months, we've had to take our car twice to Dulles Auto Body (long stories). The first time, they were recommended to us by a friend. The owner took care of everything, from arranging towing, to dealing with getting additional work approved by our insurance company, to returning my rental car. My car looked brand new. When the other incident occurred, we brought it back. Again, the same perfect service. They even inspected my car, and cleaned it inside and out. They definitely go above and beyond to give good service and make sure you get your car back even better than it was before. And after each incident the owner calls to check on the work...even months later. Should I have another problem (knock on wood), Dulles Auto Body will be my only choice for body work and it the only shop I tell my friends about.
BMW of Sterling is a very beautiful place. I love the ambience and the client service. I did not have to wait a long time to be service by the sales advisor of BMW Sterling. Mr. Bighem was my sales advisor. His customer service was most impeccable. The day I purchased my vechicle Mr. Bighem's wife was in a car accident. He called me to notify me of the accident and wanted to make sure I was taken care of while he attended to his wife. I commend Mr. Bighem for the care of his wife and his attentiveness to ensure I experience the excellent service of BMW of Sterling. He had another sales advisor to assist me with my car purchased. The replacement sales advisor, along with the Financial advisor was great
Carl and Drake Auto have kept my Audi running in tip-top shape for nearly 7 years. He provides high quality automotive service at a fair price. Carl takes the time to explain what service/repair your car needs, and why. Drake auto is friendly, professional and customer focused, and I have never felt pressured to make any repair. Service is performed in a timely manner and my car has always been delivered on time. I have recommended Carl and Drake Auto to many of my friends and they have also spoken very highly of him and the service Drake Auto has provided. If your car needs service, you should take it to Drake Auto for top quality service at a fair price.
Elden Collision Center is a very nice and clean Auto Body Shop. Love the office and love the staff, extremely friendly and professional. I made an appointment to take my 2008 Mercedes ML430 for auto body work on the right quarter panel and right rear door. The repairs took 3 business days and I was very pleased with my car, it was in pre-accident condition and they explained the whole repair process very professionally. I will recommend all my friends and colleagues to Elden Collision Center and will definitely take my car back if it every needs any body work/mechanical work.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.