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Dragon House

Map & Directions
(5 Reviews)

10912 Douglas Ave, Urbandale, IA 50322

(515) 251-7031

OPEN NOW
Today: 10:30 am - 9:30 pm
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Hours

Regular Hours

Extra Phones

Phone: (515) 270-9619

Fax: (515) 254-0647

Payment method
discover, amex, master card, visa
AKA

Dragon House East West

Categories
Chinese Restaurants, Caterers, Restaurants
Other Information

Cuisines: Asian, Caterers, Chinese

Reviews

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Molly C.

07/05/2015

Overall

Do not order food. They said it would take 15 minutes and it took an hour and a half. Rude service gross food.

katie.heth

04/21/2013

Overall

We ordered 2 entrees and crab rangoon- and our total was $26! Definitely not used to paying that much for chinese fast food. Not to mention that it was delivered an HOUR after we ordered it, and this restaurant is 10 blocks from our apartment. When it DID get to us it was definitely not hot off the wok. Lukewarm at best. So, pretty dissatisfied. Then we started eating- I'm fairly certain they used spaghetti for the lo mein, and the rice was the worst tasting I've had in Des Moines to date.

Gave our closest chinese delivery joint a try- moving on.

skylarl

11/28/2012

Overall
NEVER go here. I called them 4...

NEVER go here. I called them 4x in a row and was placed on hold for a total of 15 min before even able to order food. When food was delivered it was cold. Was told it would take 30-45 min to deliver and it took over an hour.



Not happy and would not go back

fallsdale

05/02/2010

Provided by Citysearch - 
Overall
always prompt and delicious

I have ordered food from this restaurant multiple times over several years. They previously operated both a full menu and a buffet, but discontinued the buffet a few years ago. Still, the food is always delivered hot and delicious, and the prices are pretty reasonable. Portion size is quite generous, so there's usually enough for a couple of meals.

sarahxfierce

04/23/2010

Provided by Citysearch - 
Overall
TOO BUSY TO GIVE SERVICE

11am - ordered meal for 5 coworkers and myself
11:50am - received 4 of our orders
11:52am- called Dragon House to inquire about missing orders. heard ""UGH. Im sorry we're busy right now can I call you back""
11:54am - stomach growling
12:00pm - rationed out food that was recieved and waited for phone call back.
12:55pm - drove to Dragon House
12:56pm- told lady i wanted the $$ back for missing order
12:57pm - was told that food was delivered
12:59pm- was told that we were not charged for food not delivered
1:06pm- reversed charge on credit card
1:07pm- was told sorry they were too busy for my business.

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