Of all nasty consular staff, of which there's no shortage, the visa staff here get the gold for being rude, discourteous and inconsiderate. They are racist and discriminatory too. They'll take you around in circles, waste your time and money and end up disliking your visa request. With them in charge, it's much easier to get to heaven or hell for that matter than to go for a 7 day trip to Italy.
Hola buenas tardes quiero una cita para. Renovar mi pasaporte de Guatemala y también sacar mi identificación
First went to renew passport , it cost $100.00! And it is expiring after 5 years and still have many blank pages left (machine readable) It should have been 10 years as other countries but no The GY Government found another way to swindle money from us the people. And inconvenient us! (I had to travel from NJ.) At the new location is good, went early morning, I reached by 9:30 and process was fast. That was impressive and I was hoping that getting the new passport will be of the same efficiency but no, they said 2-3 weeks; it's exactly a month and no passport! I called in to ask and I was transferred to the passport section where someone picked up the phone and didn't answer but kept the line open so I can hear all the noises that sounded like stapling and then eventually hang up on me without a word.called back n was told maybe another week it will come. Please bring back professionalism and courtesy so we know we are in 2016 and not 1980s... --
Hello!! I'm Jean Sadrack Bonheur living in east orange.i write you in order to present my case.i'm parolee.i went sightseeing Mexico while i was over there i was beaten up and my bag where my passport and my every documets were in was stolen.i went to the border at San Diego,Ca so as to join my Aunt who's living in east orange,NJ.but i'm supervised but Immigration.they tell me that i need to have my passport just to take the GPS off which is on my ankle.they give me this site in order to contact you to help me get my passport.how will you help me with this case?? I'm Haitian.
Why they don't has the operations hours in the website is very important specially if any person from another country needs to go to the embassy . People will like to know the operations hours
donde y como puedo buscar informacion sobre una persona que supuestamente esta detenida presa en guatemala no se mas o menos 2 o 3 an?os
This is to complain about the way my wife and I were treated by a male either an employee or the Consul at the Lithuania Consulate office in New York He refused to tell me his name and his position. On May 6th 2011, I called the Consul office in New York to check the status of my wife's visa request. First I was put on hold for a long time. Then, when they came back to the line, I asked about the status of my wife's visa and I was told they had not had a chance to work on it and I should check next week. On may 10th, I called back again. This time a female answered the phone. She was polite and put me on hold. A male came back to the line and I asked again for my wife's (Tatsiana F.) visa status. He said let me check and put me on hold again. When he came back he said there was a missing document. Then I asked him that if there was a missing document and they have our contact information why they do not contact us to let us know instead of me calling again. He was very loud and his tone was demeaning and unprofessional. He said, I do not have to contact you and what I can do is deny your wife's visa. Then I asked him, is this a threat? His answer was very rude and he said yes, I can deny it. Also, she did not include the prepaid envelope to return the passport. I can also have your wife pick it up in New York. He knew we are in California. Then I said, let's focus on the problem and tell me what document is missing. He said, hold on and I was on hold again. When he came back he said, let your wife call us. I do not need to talk to you. I told him, my wife is here and passed the phone to her. He told her, your husband is very rude and I can have you pick up the passport here in New York since you did not send the prepaid envelope. My wife got worried and asked him, What document is missing? He said your marriage certificate. She told him you need that even though we sent a copy of my husband's US passport and it shows we both have the same last name? He then said, he also needed a bank statement and travel insurance in a very rude way with a very bad attitude and after he gave me this information he replied, okaaaay and he hung up. Anyway we have sent all these documents today. My concern is that other people can be treated this way if no action is taken to change this unprofessional attitude and rude behavior. I will appreciate if you can look into this and please make sure that it does happen to other people and it made my wife and I feel very disrespected and belittled and humiliated. My wife was in total fear of his threats