This has been one of the worse experience's I have ever had with a restaurant. As I write this I am furious and in tears. My food was delivered to the wrong address. I called to speak to the owner hoping she could have the driver pick the food up from the wrong address, and have a new order delivered to the right address. The owner kept yelling at me after I begged her several times to please stop yelling so we can find a solution to the problem. She continued to yell, after I calmly explained the issue and even told her the resident's at the wrong address had the food untouched and was awaiting them to pick the food back up. She told me she was not issuing an apology and has never had this problem out of the fifteen years she has been in business. She put the delivery driver on the phone with me and instead of him admitting he made a mistake, he stuck to his lie and hung up on me. I never once raised my voice, got belligerent or rude. To be treated with so much disrespect from something that was not my fault is hurtful. I will never order from Vera's again. They were so rude and unkind that I doubt they care to lose a customer. They are horrible!
203 Fayette StConshohocken, PA 19428
From Business: Tony & Joe's Pizzeria has been in business since 1976. We serve many different combinations of pizza. We also feature Italian dinners as well as hoagies and steak…
6300 Frankford AvePhiladelphia, PA 19135
From Business: All meals are made with fresh ingredients. We offer our famous Tony's Tomato Pie! You should come try it for yourself. You won't regret.
This is the best pizza! Always fresh.
THE WORST!!!!!! I used to order here twice a month every month, but after receiving undercooked chicken, Never again!! I contacted Pizza Hut and was told that I would hear from a manager within 3 days. After ONE WEEK of no response I complained them again, only to be called by an uncaring manager who made a thousand excuses as to why she hadn't responded immediately. She hardly offered an apology, she made excuses for the chicken being undercooked and even seemed to deny it. But i assure you I RECEIVED BLOODY CHICKEN WINGS (see photos). I don't understand why the Philadelphia area has such horrible customer service. She didn't even want to compensate me for becoming sick from their bloody wings, in the form of a freaking $10 gift card. After I asked her about some type of compensation she asked if there had been anything else wrong with my order! As if becoming sick from undercooked poultry wasn't enough!
STAY AWAY!!!This is the worst location, they serve undercooked poultry!!!! And after making manager aware to the situation she didn't even care!
AMAZING quesadilla's, fast delivery - wonderful food, always polite on the phones. Will definitely order again and again!