The food is very good, the bakery is very good BUT horrible service. I went almost daily when I first "discovered" Gentile's but I rarely go on my lunch hour anymore due to the terrible service. I was there today and as always had to wait to be serviced. There was one girl behind bakery counter waiting on a customer and there were several employees in kichen area while I waited and waited and waited! I was never even acknowledged until someone in the kitchen noticed me and finally came out to help me! Even when I call ahead the service isn't very good.
Did the catering for my wedding. The food was amazing but the wait staff wasn't the best experience. I understand that I'm the boss of what is going on by being the bride, but at my reception I shouldn't have to worry about things and be the one calling on them to get things done, Not at the reception. I'm not happy with the service that was given, but I do want to let everyone know that the food is certainly amazing, don't think I hated everything, I just gave it two stars for the frustration of the situation.
One of the best places in town, good food, good people, good prices...Al Gentile and his family are the best, watch him grow up just like the business... hes the best and that is what makes the business, family friendly, and a staple of the neighborhood... we moved but we still come back at times because the atmosphere is part of the success of this business. thanks for being a great part of our community...
Love this place! Worth the walk. DEFINITELY. Angelo, the owner, is a good guy that makes GREAT food. He usually has amazing breakfast omelettes for only $3.50 and a wonderful lunch, complete with a main dish and a side, for only $5.00. I would highly recommend Mel's Cafe to anyone. Oh! and he'll even make a platter for meetings in your office! Thanks Angelo
My favorite Restaurant in Cleveland for over 10 years. Start with amazing mozzarella and tomato salad with balsalmic vinegar dressing. Try the gorgonzola filet mignon. Yum! Have an enormous vodka martini dirty with olives with a great bottle of Barolo. The best! Steve from Cleveland Clinic
Freshly made food........always made to order. Hand cut fries are GREAT! Good food for the $$. Very clean/organized. Owners/staff are very courteous, friendly, etc. Right down the street from work.........usually order lunch 2 - 4 time a month :)
Simply put.. The best food and service I've had in a long time.the delivery was on time the food was well presented. the portions were perfect and the price just right.... Thank You for such a wonderful experience.
I just had a delicious hot sub at Gentile's. I also like to stop in at lunch and grab a couple of hot pizza slices. Their food is AWESOME! They have a great selection of Italian groceries, too!
Excellent place to stop for lunch. Gentile's Deli is my first choice when driving thru the area. I have been going there for years. Very satisfied.
Stopped in for lunch today. They have a great sausage sub. Ask for a side of marinara sauce. I also added the wedding soup. YUMMY!!!