All State Appliance Repair
205 W Byrd Blvd Suite 105, Universal City TX, 78148, Universal City, TX 78148
Phone: (210) 658-0801
Allstate Appliance Repair & Sales
AllState Appliance Repair and Sales Inc
Parking: Lot, Free
Wheelchair Accessible: Yes
No coupons available
I was thinking twice about using this company because of previous ratings but I'm I used them very professional and very honest . I don't think I would ever use anybody else. I had a problem with my kitchen aid refrigerator they came and did a diagnose got the part and fix it right the first time . I would recommend this company to anybody their professionalism and integrity goes a long way .
Washing machine over flowed so I called these guys. $50 later they tell me nothing's wrong and that I probably it too much soap in..... Really? Next day it over floods again. I called to get them to come back. He was very apologetic but never showed up. Now I have a washer full of wet clothes that won't drain. Time to call Reasonable Appliance Company. Bad business.
We scheduled an appointment for Monday because our situation wasn't an emergency, and they forgot. I missed a half day of work when I didn't need to because their staff didn't get to my house until almost 6:30 pm. The appointment was scheduled for between 1 pm and 5 pm.
They didn't have the part, but told me if they ordered it right away, they would have it the next day. I told them to go ahead and order the part. I was then told I would be contacted when part was in, so we could schedule time to install new parts. Tuesday went by with no phone call, Wednesday went by with no phone call, so I called back. Gentleman that answered the phone apologized and said that he would expedite our service and that someone would be at our house between 10 am and 12 pm on Thursday. At 11:55 am, I received a called from the gentleman to do the repairs stating he would be at my house in 20 minutes. They were not late a second time and nothing seemed to matter to them about helping my situation.
I wouldn't really use them again, should our appliances need repair.