Save your money and don't purchase their extended warranty. Took our 2010 Ford Edge into the service department for a violent shifting event that is happening randomly. We were told when we showed for the appointment that if service couldn't recreate the event, we would be charged $100 "for the diagnostics" even though we were still under extended warranty. Nice. Now we pay for their inability to diagnose the problem. Won't step foot on their lot again. Another scam at the expense of the consumer. Business in America is sad to say the least.
I purchased what I thought would be a safe used car from Advantage Auto Sales, based on a look around, a test drive, mileage being relatively limited, and a little aftermarket warranty that came with it. Two weeks after signing all the paperwork and driving away with the car, I am informed by the warranty company that there is an issue with the warranty paperwork, it just so happens to be the same day that the power steering pump failed (and would have been covered, along with any of its components). When I call, I find out that the warranty I signed for is no longer in effect and will no longer cover the issue. I ask if they can work with me, due to the fact that I bought this car, as opposed to buying from a private seller because of the fact that the warranty, though limited, provides some peace of mind and protection. In response, I'm told to get a diagnosis. I go directly to a dealer of the same brand of car, pay for a diagnosis, and get a quote, proving what was wrong was covered, and estimating what a repair would cost. Once I give the quote to Advantage, I'm underwhelmed with a consolation prize of about 1/3 compensation of the estimated cost to fix--an amount that doesn't even cover the diagnostic fee and aftermarket parts purchased by me with no labor coverage, meaning I would have to do the job myself. The whole process took a back-and-forth of about 2 months. I took what little I felt I could get without much more time wasted, more headaches, and possible litigation. Suffice it to say, I would not work with them again.
They don't deserve even one star they got me in a car which broke down. Two days later I lost all brakes and the battery went dead and wouldn't charge back up... I took the car to a mechanic which while the car was sitting on the mechanic garage the wiring caught on fire inside were the radio is suppose to go so the mechanic looks it over and the bogey GPS system they had hooked up caused the wiring to catch fire and I have this on on paper from the garage o had the car at... Also I took the car the same day I got it to not one but two different shops to have it inspected and both places would not pass the car for inspection which is illegal to sale a car off of a lot that will not pass a state inspection... So I call the owner for two straight weeks and finally o got to speak with him and what does he tell me. That I can pay the car off or there putting it back on the lot and selling it, what a joke now I have to take them to court.. I forgot the first time it rained the whole inside of the car was filled with water...
DO NOT BUY A CAR EVER AT THIS PLACE! We were behind three weeks on a payment for April 2014. They towed the car and then lied about the payments received. They basically take advantage of poor people by stealing their cars and reselling them making it impossible to pay added on fees that were never owed. In our case, the amount due to pay of the car by July 2014 was $626.00. They stole the car and both keys on May 10, 2014. Even if they had not received the late payment sent for April, the payment was not 30 days past due. They picked up the car and then added on more fees that included May, June, July and maybe April too and then a $350 repo fee so they could make more money off of the vehicle than the sales price of $2999.00. They have a repo guy sitting in their office going around picking up cars all day that we witnessed while we were there, When I spoke to the "owner" , he used the "F" word screaming at me but admitting that he had every payment but April 2014 then said but May's was due in two days when they took the car. This is no different than the case in CA where the police department was towing cars from people's houses who were poor, trying to force them to pay fees to get the car back that they could not afford and then driving the cars themselves or re selling the cars. These people should be in jail.
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Best ever fast heat was not working and that fixed it fast and right the 1st time good cars nice and cool
If you are looking for a used car, LBSI automotive is a great place to start! My husband and I just purchased a 08 Ford F-150. Great people and excellent service also!
Very reliable and trustworthy. Very workable on mostly everything. Great people to do business with.
Reliable and affordable vehicles...best car buying experience so far for me since buying cars...a lot to choose from and their buy here pay here program is top of the line