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Wells Fargo Bank

Map & Directions
(1 Review)

1057 Stuyvesant Ave, Union, NJ 07083

(908) 709-5600

CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 5:00 pm
167
YEARS
IN BUSINESS
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General Info
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helping them succeed financially. We do business with one in three U.S. households. Wells Fargo has more than 265,000 team members in 36 countries across our approximately 90 businesses. At the end of third quarter 2014, Wells Fargo ranked fourth in assets among U.S. banks and was the world’s most valuable bank by market capitalization. In 2013, Euromoney named Wells Fargo “Best Bank” in its Global Awards for Excellence, the first time a U.S.-based bank has won the top award. The Chronicle of Philanthropy ranked Wells Fargo’s corporate giving in the top two among all U.S. companies each of the past two years. Our vision: “We want to satisfy all our customers’ financial needs and help them succeed financially.”
Hours
Regular Hours
Mon - Wed:
Thu - Fri:
Sat:
SunClosed
Extra Phones

TollFree: (800) 869-3557

Payment method
master card, visa
Associations
FDIC
Categories
Banks, Commercial & Savings Banks, Loans
Other Information

Wheelchair Accessible: Yes

Parking: Garage, Lot, Free

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servicedesigner

11/19/2011

Provided by Citysearch - 
Overall
TERRIBLE SERVICE & CORRUPTION

Are you kidding me? You don't even deserve a star.
I like the service design of your ATM machine. That is all. Thank God for good designers. But the employee to customer interaction is where it should be. I never write reviews, but I am so enraged with this bank that it is time to spill. I've had an account with them since it was Wachovia and I started college. My mother somehow caught them stealing money from her account at that time. Just a few hours ago I called in to ask 2 simple questions about the business loan process. I am a college student and simply wanted some answers for my strategic management homework assignment. The first time I called in no one could answer my question, because the bankers were too ""busy"" and everyone else had no general knowledge. I was told to call back 20-30 mins later and I did. This time they were still too busy and took my phone number and told me they would call me back. 5 hours later...THEY NEVER CALLED ME BACK.

These were my SIMPLE questions that I struggled to get an answer for (and never got an answer for):

1) How do you use projected financial statements as part of a business loan application?

2) What advice do you give to potential business borrowers in preparing these statements?

I've called everyone other local bank in Union, including PNC, CHASE, and TD. EXCELLENT SERVICE on their part. I do not hold an account with these banks and I'm a lowly college student, but they treated me with RESPECT and gave me answers quickly without hesitation. My calls went straight to an intelligent banker who tried his or her best to help me in any way possible. Every employee in these banks was knowledgeable.

Wells Fargo in Union, NJ is disorganized and the employees as a whole lack general knowledge. My requests needed to be transferred to other people. I never got an answer. I no longer trust this bank.