1225 W Reelfoot Ave, Union City, TN 38261
Ryan's Family Steak House
Ryan's Restaurant Group Inc.
Cuisines: Buffets, American, Family Style, Steakhouse
Specialties: American Restaurant, American Food, American
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My family of 8 was eating here tonight First problem was paying almost $40 dollars for me my wife and 2 kids don't hardly eat anything. 2nd we was there 15 min and almost all the food on the buffet was gone and no silver ware to eat with so we had to wait for them to wash some and bring out food and rolls most of the food except the steak tasted bad and some tasted old the Floor and tables was nasty and bathroom look horrible. I will not be back very disapoited with the whole atmosphere
MY AND MY WIFE'S EXPERIENCE AT THIS RESTAURANT, HAS AT THE BEST AND WORST OF TIMES, BEEN HAPHAZARD SITING NUMEROUS INSTANCES OF THINGS THAT ARE AT BEST DESCRIBED AS BEING A PAIN AND AS WELL THEY SHOULD BE.....
THE FOLLOWING EXAMPLES OF THINGS THAT HAVE HAPPENED ARE BORDERING ON TO MANY TO DESCRIBE
CATERGORY BUT HERE GOES WITH JUST A FEW OF THE
1) AFTER MANY TIMES OF PAYING BY CHECK WE HAVE BEEN TOLD THAT THIS RESTAURANT DOES NOT ACCEPT CHECKS FOR PAYMENT FOR FOOD AFTER WE HAVE PAID FOR OVER 6 MONTHS BY CHECK
2) ON HOLIDAYS THE RESTAURANT IS UNDERSTAFFED AND YOU ARE LUCKY TO GET SERVED WITHIN A REASONABLE TIME (MEANING LESS THAN 15 MINUTES FROM SITTING DOWN AT YOUR TABLE)
3) HEARING ARGUEMENTS BETWEEN SERVERS WHO IS GOING TO TAKE CARE OF THE PATRONS AND WHO ISN'T
4) TRYING TO GET SERVED A SIMPLE ORDER OF DRINKS AND THE COMPLIMENTARY ROLLS BECAME A MAJOR CHORE...
5 FINALLY ASKING A SERVER IF I HAD TO GET UP AND GET MY OWN DRINK SHE REPLIED " I DONT CARE GO AHEAD" I BELIEVE HER NAME WAS BETH WE DIDNT GET THE KIND OF SERVICE WE DESERVED
UNLESS THE ATTITUDE CHANGES MY WIFE AND I WILL DRIVE TO JACKSON TENNESSEE RYANS
TO BE SERVED AFTER ALL BUSINESS GOES WHERE IT'S WANTED AND STAYS AWAY FROM WHERE IT DOESN'T