I like this optical, this is where I go to get my eye examination and my glasses, they have a huge selection of designer frames that I love, but also they have the low price frames, so you get what you can. the doctors are very knowledgeable and nice, never have a problem with the girls at the front desk, or my orders, they usually ready btw 1-2 weeks. no big deal.
Amazing selection of frames- my boyfriend and I always shop here, the staff is super nice and they are dog friendly. This place is a true gem!
203 Grand StNew York, NY 10013
From Business: Manhattan Grand Optical provides quality products and professional eye care at great prices. Exceptional customer service is our goal. In a world that seems incre…
Need eye checkup??? You better visit this place because they have some of the most skilled eye specialists in town.
19. Woodside Optical
6108 Woodside AveWoodside, NY 11377
From Business: Twenty years ago, Woodside Optical made a commitment to excellence in eyewear. That commitment became the cornerstone of the Woodside Optical tradition. This trad…
I been going to this practice for almost 3 years and the experience is always good. selection of frames is wise and different prices for your budget. I have no trouble with the doctors or the staff at all. always a good vibe. :)
I'm not sure why I did it but I kept going to this place for about 4 years and I hated the experience every time. They are so disorganized and the staff never knows what they are doing. They recently stopped taking my insurance which is one of the most common ones people use so they did me a favor. Finally going to a better place.
Horrible customer service , they also got my order wrong twice ,Doctor's were good but staff doesn't have good customer skills, stay away !!!
Terrible !! Scam! Run for the hills!! they tried to rip me off!! I regret going inside. Never again!
Esa clinica coje United health care Community Plan junto con medicaid
Worst service of my life DONT GO THERE. They tired to rip me off
This place is an absolute SCAM! Please please please.. Don't waste your time coming here. I wish I would have done my research before going there. After my eye examination, I was told that my insurance covered only 20% for frames; anything else would be out of pocket. I was completely side blinded by this, since at work I have the ability to check my eye coverage and it said they covered $130 for frames and 20%off anything over $130.00. The lady... who is unbelievably RUDE!!!, who does not know how to provide SUPERIOR customer service did not believe me. I immediately called my insurance, while I was at this facility, and they stated that I was indeed correct, spoke to the same lady who told me otherwise and on top of it all, faxed them a copy of my coverage. I am still asking myself where did they get the coverage they "claimed I had" originally, even after verifying that my customer ID was still the same and it had not changed. Once they received a copy of my coverage from the insurance directly, I was quoted 3 different prices for the frames. Let me just stop here for a minute. NONE of the frames had a legit price on them. The first time I asked the lady how much my frames were she said $298, a little later she said $350 although I corrected her that she had told me $298, but completely disregarded me. She then stated that my lenses weren't covered because they were "designer frames" and that I would have to pay an additional $70 for both my husband and I since he was getting frames too. I tried explaining to her that one thing does not have to do with the other and that my lenses were supposed to be covered. Again, she didn't even take a look at my coverage and stated "that's the standard charge and that's what we charge everyone". I was so aggravated that I gave in, total of $460.00 between my husband and I. I started to do the math once I left and I noticed that it didn't add up. She took the $130.00 off for each frame but did not take the initial 20% off anything over $130.00. I called my insurance again and they were able to verify that my lenses were $0 cost for both my husband and I regardless if they were designer's frames. I went back to the facility and the lady was extremely rude and annoyed with us. The insurance called them as soon as I got there and the lady stated " I am not a manager I don't have to speak to them". I told her that if she couldn't pick up she needs to get her manager on the phone and conference the call over to them since they were off. The lady finally picked up the phone and told my insurance that my frames alone were $450!!!!!!!! Which was completely false information!! and that she forgot to give me my discount of 20% off anything over $130.00. I was outraged by this, these frames people are $80.00 online. When I confronted her charging me $70.00 each for the lenses, she completely ignored me. That alone was $140 in total between my husband and I. After the lady finished speaking to the insurance, the insurance called me back to ask me if everything was clear now. I said to her no and I feel like I'm being scammed. Not once did this lady from the facility have the audacity to apologize to me. I was able to cancel the transaction and the insurance cancelled the authorization code for my fames and lenses besides the eye examination code since I had them on the phone most of the time and even something wasn't smelling right on their end. Mind you, while I was waiting for the lady to cancel my transaction, another customer was trying on frames and he asked for the price. She literally said these frames are $80min-110max. How do they determine how much the customer SHOULD PAY?? Based on their looks or what they are wearing? This to me is discrimination!!! Please please please people do not come to this place.
great service I got my glasses in one day