I have 3 Hondas and have used Nalley for all of my warranty work and majority of my service work. I had a couple of issues, one with a scrubbing noise in the steering wheel and another with an engine noise. The steering noise was fixed right away but the engine noise took a little more time to track. The tech went and drove a known good car 2014 accord v-6 and was able to simulate the same sound as my 2013 accord v-6 car under the same conditions. Then the service manager Joey Kelley offer to have me come and drive the new car the technician drove just to give me peace of mind. I did, and got to spend a little time with the technician Matt that had worked on my car, and was most impressed with his knowledge and enthusiasm about the Honda product.
I live in Louisiana and was looking online for a used Lincoln MKC. I wasn't having any luck locally, so I searched autonation. I found one in Atlanta at autonation ford lincoln in Union City, GA. Mark Cain got back with me very quickly. I told him what I was looking for. He has one like I wanted in his inventory. He sent me a great price and I was worried that I might have to fly into Atlanta to get the car and do the paperwork. I was wrong. Mark had the paperwork sent overnight to me. My friends were traveling and stopping in Atlanta before coming back this way. Mark was able to let them bring the MKC home to me in Louisiana. The process was very easy. Mark was courteous, professional, and very knowledgeable. If you need a car, go see Mark.
My wife and I recently purchased a vehicle from another Infiniti dealership (worst experience ever.) We brought our vehicle to Infiniti of South Atlanta to get some of our extended warranty stuff done. We dealt with Melissa D and she has totally turned our view of Infiniti around. She went above and beyond to help us out and to try to fix what another dealer messed up. We left very happy and would highly recommend this dealership to our friends and family. We have read some of the other reviews on this site and did not have a problem with anyone we worked with at the dealer. Everyone was extremely nice and went out of their way to help us.
My family and I visited Nalley Honda on a Sunday afternoon just to see what cars they had on the lot under a certain price range. We were greeted by a friendly Nally Sales Consultant who was very knowledgeable about the cars we were interested in. We picked out a car we liked and started the paperwork to see if we could make things work in our favor. We had to wait until the following day to see if we would be approved for the car and we were. We purchased the car on that Monday. I would buy from this dealership again!!!
I purchased a new 2014 Ford Escape at Autonation of Union City. My sales person, Mark Cain couldn't have been more helpful. He fully explained every nuance of the Escape, even how the back up camera worked. He took great care of me making sure I was comfortable with the whole buying process. The whole staff of Autonation of Union City was great. I will definitely come back and work with Mark again and refer all my friends and family to him.
First, let me say Thank You to Trent & Jason for treating me so well. This was a very comfortable experience at a car dealership. Some places you go to, do not give the service this place does. I've recommended to friends, already, when you're in the ATL area, and looking for a car, stop here first. I am very pleased with every aspect of my deal. When it's time to trade my car in, I'll return to Nalley Honda. Trent & Jason, Thanks again.
I just bought my fifth vehicle from autonation ford. I've been buying cars there for years. My previous salesman wasn't there anymore, but Mark Cain met me as I got there and was patient and answered all of my questions. I didn't feel pressured. I got a great price and a great rate. My fifth vehicle won't be my last vehicle I purchase from there.
I worked with several employees, including Mark Cain. This place is more of a family experience. Everyone is so friendly and helpful. This was one of the best experiences I've had. This was the first car in my name and it was exciting and every question was answered. I am very happy.
I had a great experience on this 2002 Honda Civic EX engine repair. My service adviser quoted me a price and date on the repair after troubleshooting revealed the problem. I was kept up to date and the problem was repaired and on the date given. Excellent job Nalley Service!
great experience, I called chuck watts looking for a good deal on a 2014 dodge challenger R/T, chuck got me the numbers I needed and handed me over to Ray for delivery, Ray did a great job explaining every feature, Kevin in finance got me out the fastest I have ever gotten out!