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Bay Star Auto Care

(36 Reviews)

1275 Atlantic St, Union City, CA 94587

(510) 489-3331

OPEN NOW
Today: 8:00 am - 6:00 pm
21
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Phone: (510) 489-8257

Fax: (510) 489-8257

Fax Number: (510) 489-8257

Payment method
all major credit cards, cash only, check, debit, amex, master card, visa
Categories
Emissions Inspection Stations, Auto Repair & Service, Brake Repair, Auto Oil & Lube, Automotive Tune Up Service, Tire Dealers

COUPONS & DEALS

No coupons available

Reviews

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Bruce C.

10/18/2014

Overall

If I could I would gave them 0 STAR. They cheated me.

I brought my car there for over heat. After checked, the owner told me, it’s a big problem, need to replace the head gasket, and it’s a big job, need at least 25 hours labor about $3000.



I asked him no other reason. He said thermostat is good, everything is OK.

I can't believe it. After I paid $95 for diagnostic, I drove my car home without repair.



I went to autozone part store next day, a guy told me, try to replace the thermostat first, see if it works, because most reason is the thermostat problem, especially for a newer car, cannot be the head gasket.

I bought one for $19 and refer to youtube, I replaced it by myself. Overheat is gone. I save $3000. NEVER go to this place.

ftorre

03/15/2012

Provided by Citysearch - 
Overall
Bay Star has always been there for us

I was really lucky to find Gary. My 2001 Honda Odyssey needed a smog certificate but the check engine light would have failed the smog test. We were out of luck since my other a 1994 Toyota Corolla was inoperable. The Honda would need over $3500 dollars to repair the tranmission. Gary suggested that we repair my Corolla and save up for the repair of the Honda. Gary repaired the Toyota and it has runned flawlessly. Several months later we saved enough to put a $1000 dollars down for the transmission repair of the Honda. Gary allowed me (a complete stranger) to make installment payments until the transmission bill was paid off completely. I just have to say thank you to Gary for trusting me. Gary is truly a person who practices trust, integrity and honesty.

irathyfault

05/13/2011

Provided by Citysearch - 
Overall
Bay Star Auto is the best

Bay Star Auto is the best. I recently moved to bay area. I shopped around to get a smog check for my car. Everyone tries to cheat me, but then my friend recommended me to Bay Star Auto. This is the most honest shop I ever found.

vevadabe5

05/06/2011

Provided by Citysearch - 
Overall
Waiting is usually short

Work done here is always done well and on time. Waiting is usually short. Mechanics are always willing to explain things to me.

Ebauer

05/05/2011

Provided by Citysearch - 
Overall
Great customer service

Fair and reasonable prices. Great customer service. They take pride in their work and the work is solid. Excellent work.

mandevillea

05/03/2011

Provided by Citysearch - 
Overall
Gary is a honest guy

I have 6 vehicles. Gary is a honest guy. He always fixes all my cars and I never had any complaints since 1998.

Lady Jewel

05/02/2011

Provided by Citysearch - 
Overall
Did not disappoint

I am very satisfied in how they treat my car here. They are honest and upfront; making prices reasonable. If you care about your car I would recommend these guys.

Cali lover

04/28/2011

Provided by Citysearch - 
Overall
Been going here for over 15 years

Everytime that I bring in any of my cars to Gary, The job gets done fast and professional. And the prices you cannot beat anywhere. You will find out what I mean when you check the prices at other automotive care shops! I guarantee anyone will be satisfied when they go to him. I own a 2007 Escalade, 1998 VW golf, my other cars are my daughters 2006 Altima and 2000 Infinity. I also had a 2000 escalade and 1998 STS cad. I have been going to him for over 15 years and still am staisfied with his work.

marylndaughtry

04/27/2011

Provided by Citysearch - 
Overall
Very good and honest repair shop

Bay Star Auto Care is a very good and honest repair shop in Union City. I am bringing my Ford Ranger 97 since 1998 and I have no complaint at all.

jwyte

04/21/2011

Provided by Citysearch - 
Overall
I will continue to take my car here

Gary is upfront and will tell you how it is. He is willing to give you suggestions to work within your budget. I will continue to take my car there.

rockshow

04/19/2011

Provided by Citysearch - 
Overall
Always pleasant

Very honest work done. Always pleasant.

Valley Quail

04/13/2011

Provided by Citysearch - 
Overall
Bay Star is the #1 car repair shop in the whole bay area!

I am a long time Bay star Auto's customer. Bay Star is the #1 car repair shop in the whole bay area. Bay Star is very good at explaining every detail to their customers. Normally women have no experience with cars, they take the time to explain every thing to them so they can understand. Bay star is an excellent repair shop. I always take my car there. The prices are very reasonable as well.

merylvient

04/07/2011

Provided by Citysearch - 
Overall
They did such a great job

I was very impressed with the quality of customer service I received from Bay Star Auto. I am new to Union City and I did not know where to take my car. They did such a great job they will have me as their customer for life.

lesleejurisch

04/06/2011

Provided by Citysearch - 
Overall
Mike was very helpful

Mike was very helpful in explaining the items that I need to be aware of and what I needed to have done on my next visit.

gordita11

09/29/2010

Provided by Citysearch - 
Overall
I will always bring my cars to Bay Star

My name is Wayne, I have a '97 corolla. I have been Bay Star's customer for the past 10 years. Once I took my car to Pep Boys, they charged me $1,000 for maintenance service and a coolant leak. But after I left the problem was still there. I then took my car to Bay Star after a friend referred me and they fixed the problem for a couple hundred. Since then I always take my car to Bay star. I will never go any place else.

handy2525

09/24/2010

Provided by Citysearch - 
Overall
Works within my budget

I have been taking my 2001 Saturn here for over 3 years. I have always received excellent customer service.
Gary is upfront and will tell you how it is. He is willing to give you suggestions to work within your budget.

I will continue to take my car there.""

GuestUSER

09/22/2010

Provided by Citysearch - 
Overall
Customer for past 14 years

My name is Doug. I have a Toyota Corolla 2001. I have been a Bay Star Auto's customer for the past 14 years. Bay Star Auto and their staff are very friendly to their customers. They are honest. It is very difficult to find a honest repair shop, their location is very convenient, the parking lot is big, everything is great.‎

feedthepythons

09/20/2010

Provided by Citysearch - 
Overall
I will never go anywhere else

My name is Wayne, I have a '97 corolla. I have been Bay Star's customer for the past 10 years. Once I took my car to Pep Boys, they charged me $1,000 for maintenance service and a coolant leak. But after I left the problem was still there. I then took my car to Bay Star after a friend referred me and they fixed the problem for a couple hundred. Since then I always take my car to Bay star. I will never go any place else.

Complicated99

09/16/2010

Provided by Citysearch - 
Overall
Exceptional

Ron Lane was exceptional to work with. I plan on bringing my car back to have all of my service performed at this dealership.‎

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