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Autowise Car Care

(35 Reviews)

35194 Alvarado Niles Rd, Union City, CA 94587

(510) 284-0074

CLOSED NOW
Tomorrow: 7:00 am - 7:00 pm
14
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Brands
A1 Cardone, Snap-On
Payment method
check, debit, discover, master card, visa, amex, cash
Categories
Auto Repair & Service, Emissions Inspection Stations, Brake Repair, Towing, Automobile Air Conditioning Equipment-Service & Repair

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Reviews

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jollyjoy

03/30/2011

Provided by Citysearch - 
Overall
Exceptional, professional, and thoughtful

I have been bringing both my cars here for several years, from small fixes to major ones like a transmission rebuild. Service is always exceptional, people professional and thoughtful, prices very reasonable, guarantee labor and parts outstanding. Autowise keeps my oldies but goodies running like new.

Kicker11

07/20/2011

Provided by Citysearch - 
Overall
Beware...!

Well, to start, they pamper you with shuttle rides to home, but they make up for it by the 'EXPENSIVE' labor of $120/hour while you can easily find labor as cheap as $60/hour at many decent Auto-repair shops.
The cost isn't the only concern. Crappy customer service also adds to the kitty.

I took my car to them a few days before 4th July weekend with some issues in the Braking system. They fixed it of course and also did some other stuff with the bill of around $600+.

However, the same day, when i took my car home, i realized the Air-conditioning wasn't working anymore.

I called them. They told me to bring it in. They never admitted that they 'broke' the Air-conditioning.
Rather they told me that they need to diagnose the issue and will cost me 1.5 hours (~$165) + the parts (if any).

So basically they meant to charge me for something they broke...!

Needless to say i took my car back and swore never to go back again...

Interestingly, i see 44 reviews here with 5 star rating. However, there are 15 customer ratings on yelp with Average rating of 1.5/5...! Hint hint hint....

americanhans

07/18/2011

Overall
I would highly recommend this ...

I would highly recommend this repair shop to my friends and my family. Not only are the owners honest, they are very friendly. I also like that they have a courtesy shuttle that takes me home and picks me up when they are completed with my car. I was impressed with the service that was provided.

lovepinks89

07/18/2011

Overall
Very impressed with their serv...

Very impressed with their service. I came in for their oil change special, which is cheaper than most places, and they gave me a ride home while it was getting done! Definitely coming back again.

jack1231102

07/14/2011

Overall
I have been going to Autowise ...

I have been going to Autowise for the last 3 years. The staff is courteous and knowledgeable and my car has always run great after any repair or maintenance. Their services cost less than the dealership with equal or better quality. They also go the extra mile and have picked up my car from my workplace parking lot and have brought it back to me before the end of my work day with all requested work complete.

nicknick83

07/11/2011

Overall
It's a wonderful thing to have...

It's a wonderful thing to have an auto repair place that you trust without any doubt or hesitation. Knowledgeable, fair, fast, helpful - always.

randallee

07/11/2011

Overall
The gentleman that runs this p...

The gentleman that runs this place is extremely kind and helpful. I always feel like they are very fair with their prices and do solid work. Thanks for all your great help over the years!

nkiefer53

06/24/2011

Provided by Citysearch - 
Overall
Great Service

These guys are great!! They always go above and beyond what is expected to satisfy the customer!! They are courteous, professional and friendly!! Great service!!!

dallonb46

06/24/2011

Provided by Citysearch - 
Overall
Great Experience

I have taken both of my cars to Autowise Car Care and have been pleased with the experience every time!! The service is fantastic and the finished product is great!! The price is affordable and the shop is really close to the Bart and bus station!!

wade

06/17/2011

Overall
The employees at Autowise Car ...

The employees at Autowise Car Care were very friendly and provided me with great customer service!!! The service was quick and efficient!

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