After seeing the crazy good reviews on Google, I was excited about getting our Jeep fixed the right way. Unfortunately, the complete opposite occurred.3/17: I dropped off our Jeep to fix hard-starting, dying at idle, washer pump and slight burning smell.3/19: They called to authorize work (new fuel pump) and I agreed.3/20: They called to authorize work (slight oil drip from valve cover that was causing the burning smell) and I agreed.3/21: Picked up Jeep and paid $1144.- In their lot, it took 3 times to start.- I noticed a "whining". The mechanic said it's the new fuel pump and should go away after a day or two.- When I got home, smoke was coming out of the engine area and oil was leaking all over the driveway.- I asked them to send a tow truck as I was not comfortable driving it 30 miles.- I asked them to replace that fuel pump due to the whining and they agreed (on warranty).4/9: Attempted to pick up Jeep- In their lot, it took 2 times to start.- The fuel pump was still whining. The mechanic agreed and said it would take about 3 hours.- I asked them to drive the Jeep to our house when completed. They agreed.- On their way, the mechanic called and said smoke is still coming from the engine area, so he'll have their "lead tech" fix it right first thing in the morning.4/10: They called and said they were short-handed and would not be able to drive the Jeep to our house.- I explained I had no way of picking it up, so the owner (Chris) said he would call at 3p and let me know.- At 5:30p, the receptionist (Cat) called and said someone would bring the Jeep first thing in the morning.4/11: They drove the Jeep to our house.- It still has a slight burning smell.- The fuel pump still whines.The only explanation for the high reviews is a sign on their desk: 1/2 off your next oil change for a review on Google.Stay away from this place. I've heard Jimmy Brown's does excellent work, so that's where I'm going.
Go there. New people who are very helpful.The rewards are great. Two new tires almost bought my needed oil change.I had stopped going there. Now they'll have my business as long as they keep up like they're going
For sometime I had been thinking about looking at a vehicle something like we purchased today. When we drove into the Fairway dealership, we had in mind to look at what you had on your lot. We were met by Clint Cagle and we were impressed with his friendliness and knowledge of the vehicle that w…
128 W Southwest Loop 323Tyler, TX 75701
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake service, auto tune ups, radiator repair, car batteries and more. Service & Products: Tires, batteries, brakes, oil change, …
18. Engines Express
While on Vacation from Green Bay, WI to Hideaway, Texas with friends that just moved there, our van's emergency brakes locked up on Christmas Day. On Dec 26 at about 8AM we located Engines Express via Google Places on my cell, and via AAA's approved repair facility listing. Called, and they co…
I had a hard to diagnose issue with my Jeep Liberty and after having it in a local shop for several WEEKS without them being able to figure out what was making my vehicle jerk and stall when going uphill, the local shop recommended I take it to Computer Age and I'm glad they did! These guys did …
3931 Troup HwyTyler, TX 75703
From Business: Your TYLER TX O'Reilly Auto Parts store is one of over 5,000 O'Reilly Auto Parts stores throughout the U.S. We carry all the parts, tools and accessories you need, as well as offering free Store Services like battery testing, wiper blade & bulb installation, check engine light testing and more. Need help? Stop by and talk …
Tanisha Bright2 reviews11 minutes agoI'VE BEEN GOING TO THIS SHOP FOR YEARS, AND IT TRULY BROKE MY HEART THIS TIME, WHEN THEY GOT A HOLD OF MY BMW. I PAID THEM $2700 within a couple of weeks time TO FIX some problems with my car and nothing to show for it. My spark plug light is still on and others as well. They don't specialize in foreign car because one the guys at their other shop on 155 told me that the guys on old troup hwy don't know what they are doing when it comes to foreign cars and there diagnostic machine has been messing up peoples foreign car because they had a lot at their shop trying to fix there mistakes. They sent me over on 155 after telling me they have the slighted idea too why my air bag lights was on. The mechanics hooked a machine to my car again and said its something with my coolant system which they were paid to repair and my teering column and break system. My car was in their shop for almost a month before they sent it to BMW and I prayed about because they didn't want to fix what they have done and didn't do. They took it to BMW and BMW called me telling me i had an oil leak, and the machine could have knocked my airbag sensorout, but the owner said they were telling him something different. The owner of alltune said he was sorry and said he was getting my car detailed and he had my car alignment done after a few more days of having it, I picked it up yesterday and it was filthy. There oily hand prints was all over my door panel and carpet. Y'all have truly lost a loyal customer. I will let God handle this in his own time and fashion. The receptionist CAT, is truyly an awesome lady, and I will miss you. Chris said he have paperwork but when I ask the receptionist for paperwork she said it was none. Chris is a crook that needs to be fired. He make the whole shop look bad. Chris goes to say on one of my reviews that o can't afford my repairs on my car, what kind of customer service is that to be a manager over the shop.
All I needed was the milky coffee mess cleaned up and after $100.00 it still had milky coffee mess sitting all in pools in my console.I am so upset at all waisted time and money going to these unprofessional cost me! My seats( which are brand new and didn't need cleaning are now wet with muddied water! The steering wheel is sticky cause they just rubbed the milky sweet coffee all over my car! It will cost me more to have rectified! And not even an apology! So disgusted!
Allowed me the appointment time I needed and treated me fairly with excellent service.
Great company and a company I can trust. This is a company I can recommend with confidence! They took care of me and my Cadillac. It was less than I expected it to be.
Did great job and very friendly . Great bunch worker and willing to tell what is wrong and what it take to fix it
Cheapest in town! Always polite and fast and efficient. Won't go anywhere else in Tyler! They are a must try :)
Great place and great costumer service. Chris and his staff are very polite and very helpful! The prices are very reasonable too . Definitely recommend this this place !
Very disappointed! I had to wash my own windows, ask for the door jams to be cleaned. The mats are still very dirty. The sides of seats were untouched.
Seriously the best service anyone can get,had a few problems no one could figure out they fixed it like new,great timing great service and great prices for their services.love it,I'll never take my truck any where elseThank you. : Cindy turner