What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Absolutely thrilled to discover this new auto repair business in Tyler. Had a problem with the chassis AC in my RV. With a long trip scheduled for the next day I was very disappointed to find that RV shops in the area either did not work on chassis problems or they were a week or more out on scheduling. We contacted Nathan at Honest 1 Auto and he had us on the road 4 hours later. While there we met the owner, Larry, and found him a delight to talk to. We will be taking all of our vehicles here in the future. Do yourself a favor and check this place out when you're in need of service on your vehicle.!! Gerald and Janice Parker - Tyler Texas
Great service, good prices. I will continue to have my auto serviced at Freedom Automotive. They rebuilt my motor last year and it runs great. Today they rebuilt my front end, rides like new
I asked one of their mechanics to take a look at my truck, which has a busted radiator hose. He told me he had no idea what all it would take to fix it, and that he was going to get someone else who would know. 30 minutes goes by, an hour goes by. Then the lady manager comes over and asks me why I'm just sitting there, and then essentially insults me and tells me to leave because they don't have time to bid the work? Is that how you treat people who try to give you work/money? And why exactly would you not have told me that to begin with? Instead of telling me you would help, and to just wait a few minutes. These people are about as unprofessional as it gets, don't waste your time or money.
Brought an old 64 pickup that had been sitting for over a year. Ray had it up and running the next day. He runs his own business and does all of the labor himself, the result was an excellent customer service experience. My new mechanic.
Joe Miller does not up-sell the price on the parts he installs in the vehicles he repairs. You pay what he pays. He doesn't make money from selling the parts, unlike some of your national chains (no names mentioned here).
I have been to a lot of vehicle repair shops in my life, but I've never found folks as friendly, courteous, efficient, and hone st as Gary and Dean. These guys aren't looking to make a quick buck off of people. They take the time to get down to the root of the problem and offer the best solution. I wish there were more like them.
I had a bent radiator support that needed to be straightened, a front bumper that needed to be painted, a front lip I wanted to add on and there was an issue with the hood not closing properly. It took 5 days just like they said and everything was lined up and painted perfectly. I will definitely use them again.
There customer service stinks, I make it to the shop around 10:30am they fail to tell you what's going on there employees eat lunch in front of us the owner goes and get food for the employees and feed them but I am sitting waiting and the owner goes and get the part after the food which should have been gotten before everything else what happens to CUSTOMER SERVICE....In my book their rating stinks but I had to check one which I did not want to do.I will not be coming back unless it's my last option.
Overpriced, and shoddy workmanship. Had to take my vehicle twice for the mechanic to find the 'real' problem, and even then it wasn't fixed. After spending about $800, I found that it was just a thermostat - total cost for that and a gasket was $7. Save your money and go somewhere reputable.
I went in because my steering wheel was loose. I was told by the tech that all they could do was replace it. I agreed, and was quoted a price of $373. $200 part plus $173 labor. Which I paid.After getting in my truck, I noticed that the key wouldn't come out of the switch or completely turn unless I held the gear shift far left of park with my left hand while I turned the key with the right hand. (problem #1) The reverse light only came on when i was in 'park' - not 'reverse' (problem #2). And while driving on a dark road, I turned on my high-beams only to realize that I could not turn them off once I got in to town. So, no more driving at night for a while. (problem #3).I went in and told them of my issues, and was told by the staff that the company's owner said that all they could do was install another for $373 more dollars. Doesn't seem right to me....
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.