Palm Harbor Village
2701 G E Dr Front St., Tyler, TX 75701
Phone: (903) 705-1275
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I stopped not one but twice to look at a mobile home and each time no one would come to help me. They left me standing in the front entry way while they were in their office's down the hall. There's a door bell so they are aware when someone comes inside yet no one bothers to get up to help. I did see a gentleman chime from one office to another while talking to a co worker. He glanced at me yet continues about his business. There are too many mobile home business that are interested in selling, I simply left and went elsewhere.
Buyer beware! We bought a home from them 6 months ago and it has been a nightmare. We are young buyers and also expecting a little one, and we wanted a house for our own. We were lied to from the get go. We were never told it was a repo house and we were told everything was fixed. We had plenty of questions and the manager had told us not to worry that it was a palm harbor certified home and we have a year warranty. Well this is all bs. In the first month we had problems with the toilets not working, leak under the kitchen sink, air conditioner didn't work, and the water heater didn't work. We felt betrayed then. But now 6 months down the road and our aerobic system pump went out and then we found out that palm harbor never dumped it. There were so many condoms in there it was sooo nasty! We paid 720 that day. Then the walk in shower had a leak in the bottom and underneath the house is full I water in the insulation. Come to find out they just covered the crack with something so we couldn't see it and now it has worn out. This is 2600 to replace and fix. Our heat doesn't work, still don't know what is wrong. Even our fan on the fridge went out. Palm harbor doesn't care about your problems they got the sale and that's all they care about! Now that I have a 3 week old baby I'm having to fix everything that should have been fixed before they sold the house. They are dirty crooks.. Don't buy from them!
We had just had a bankrupcy dispmissed after 5 years. My husband and I went to Palm Harbor to see if they could possible finance us for a new home. We didnt really have our hopes up too high, due to the fact our bankrupcy was so newly dismissed. The folks at Palm Harbor worked until they found financing for us. Sure they were turned down a couple of times from some lenders, but they didnt give up until they found one that approved us for a new home loan.
We felt like part of an extended family while we were there. Our experience at Palm Harbor was unbelievable.
Brent, the office manager even helped us pick out our new home, colors, inside and out, and even changed a floor plan on one of the homes that I had falled in love with. (The home came with 3 bedrooms, and I needed 4 for my family).
He helped us like he was picking out colors for his own family.
Mrs. Stella was wonderful too. She was over all the paperwork, contractors, and making sure everything was done correctly and that we were happy with all the work that was done. She even worked on our financing until she got our payments where we needed them to be, and got us a 6% fixed interest rate for our loan!!
If your looking to buy a mobile home, I highly recommmend Palm Harbor, for their craftsmanship, and overall just being good people to work with.
Once again Thank You Palm Harbor, Brent and Mrs. Stella,
The Ballew family
(proud palm harbor owners since October 2008)