8730 S Broadway Ave, Tyler, TX 75703
(903) 581-0013Add Hours
My daughter is attending uni and has an intership this summer. I took her to Forever 21 with plans to by her a fun and versitle wardrobe.
My experience : in a word: RUDE. Unhelpful staff. that not only couldn't be bothered for assistance, but also managed to be mean, not to mention, insulting and insubordinate. I will not be going back. I always loved Forever 21 in DFW locations. Tyler managed to ruin it.
I went in to this store during light business hours. The staff were fully preoccupied with their own personal conversations and were not greeting and helping their few customers. I actually had to move around them to shop. When I asked for help finding an area of the store, the staff member was very rude and did not want to give me the time of day. Instead, she gave me full dose of her attitude. She proceeded to make lame excuses and act like it was beneath her to help customers. Will I be returning here? No, especially since I overhead her and her staff friends gossiping about me as I left without purchasing anything.