I first went to Simply Mac in tyler to get my screen replaced and their services sucked all around. I ended going to PC Warehouse and they gave me the best service I could imagine. You can 100% trust these guys with your machines!!
5113 Timber Creek DrTyler, TX 75703
From Business: Apple Sportsplex provides a safe environment for your family. This 17 acre piece of property is a refreshing change to the typical shopping strip workout facilities. We strive to keep a family atmosphere and give special rates to our nation's heroes.
5113 Timber Creek DrTyler, TX 75703
From Business: Apple Swim and Fitness Club, based in Tyler, Texas, offers a wide a selection of equipment and activities that helps members maintain the levels of physical activity recommended by the surgeon general. Its selection of exercise equipment and fitness programs provides a wide range of training options. Members can exercise o…
I gave a friend my old iMac, built in 2008. I had forgotten the Admin codes, but they said that they could upgrade the OS. They said that was an easy fix, no problem. We gave them $75.76, they would only take cash or credit cards....no check. They issued a debit card to pass on to my friend. Before we left, she arrived with the computer, and it seemed like they were going to fix the problem, so we left. Shortly, I got a text that they were refusing to do the job, as they said that the computer was too old, however, they would be glad to recycle it. However, others said that the computer can be partitioned and have the new OS installed, and it will work fine. I took the debit card back today and was told that they do not refund money cards by the one who rang up the purchase to begin with and did not tell me that, when I bought the service. They eventually refunded my money, but I had to threaten to file fraud charges.
WARNING- I had a terrible experience!The computer salesman showed me a laptop computer that would work good, & I told him that I want that 1. I bought it, got home 15-20 miles away, opened it & saw it was not the right 1 that I was being shown! Took it back to get the right 1 that I was originally showed & that 1(frameless) got replaced with 1 with a frame around the display & they charged me $100.00 more than the salesman originally told me!PS. I had a TERRIBLE experience!!!
Yesterday, I walked into BestBuy to get my new toshiba laptop fixed again, due to another hardware failure (third times a charm). I had to wait about 15 mins to see someone at the geek squad counter, but when I got through the line, they actually took excellent care of me. While they were working on my laptop, I decided to look at some Macs, since I was tired of the poor quality and glitchy programming of a windows computer. Upon walking over to the Macs, several sales associates walked right past me after I tried to flag them down to get me a computer. They didn't seem interested in helping this customer. I waited for 30 MINUTES! for someone to come over and get me my new computer, not sell me, just hand me the right box so I can buy it, and I have never been more disappointed in the sales reps. I waved at them, tried to get their attention for about 10 minutes, and then I waited patiently for the remainder of the time, to no response. This Best Buys customer service is so incredibly poor, the only people who offered to help me or even approached me for that matter were the one guy at geek squad, and some guy for directTV that didn't even work there! Don't shop here unless you can help yourself, because these people just don't want to help you. They didn't want to sell me a computer, but because I had very pressing business waiting on my ability to have a working computer, I decided to just buy it and get out of there. I will never go to this Best Buy again. This business gets two thumbs down. The service AND prices are better at Wal-Mart!!