Was driving from out of town and had my Ford Escape start making some weird noises. I found Palmer's Automotive Repair and dropped in. Neil was super helpful, he drove with me in the vehicle and diagnosed exactly what was wrong, a bad "Y" connector in my exhaust system. He said it wasn't critical to get fixed now, but to do it when I returned home. He was honest and didn't gouge me, in fact, when I offered to pay him for his diagnosis and wouldn't accept the money. Neil is a true professional and an honest business man, I'd use his services any time in the future.