What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Excellent shop!! Very professional!! Outstanding color matching!! It's no wonder that they have been in business for so-o-o many years, & at the SAME location!! I highly recommend them for ALL of your auto body, paint, & glass repairs!!
Great mechanic!!! Very refreshing to finally find someone who's honest. He totally went out of his way to help. Very nice man..
I've been taking my car into Stellar since it was Superior. At first when I heard of the change, I was a little on edge. However, over the past several years, they have been my auto shop of choice. I just had to sink what I thought would be a couple grand into my car, which is never fun. However the people at Stellar was able to keep it affordable and I'm back on the road, no problems!
Please don't go here they will try and ripp u off we got our car fix for 105$ they were charging us 800$ for our jaguar fix and do a bad job never going here please don't
I never leave reviews and for our first time me and my husband want to leave a awesome review for stellar performance we own a 2004 Jaguar s-Type R and we ALWYS took it to jaguar dealer ship for everything but this time I wasn't able to bkuz our resovoir and disconnect hose needed to be replaced and to dangerous to drive to San Diego in this case coolant leaking a lot I was so scared to go to any 29palms shop but so many marines told my husband about this shop and I have to say I was nervouse first time bkuz it's hard to trust people with your car as some don't treat it like their cars. And don't charge a arm or a leg and try to steal from u Me and my husband are so greatful we took the advice from his friends and Our car turned out great Mark did a great job he was so friendly and nice and listen to every detail and pay attention and treated the car like if it wa said own he was very honest and Striaght foward on price and parts and eveything thank you so much for doing a great job it's great to see Mark and his team are the best in 29palms I guarantee you won't be disappointed and for the safety of ur car also u will be happy with the results we never trusted anyone with our car but stellar performance you will be our shop as long as we are here in 29palms awesome job very greatful to see their are still hard working and honest like you and your team. And thanks for fixing our Jaguar
Had to wait 2.5 weeks for paint touch up. When I finally got the car back they had somehow managed to fry the electrical and cause my convertible to not function. At first they took responsibility and did get the electrical taken care of but that added another several weeks, no offer for rental AND they won't repair the convertible. Awful. Terrible. Do not use them. Save yourself the anguish and go to Palm Desert or really anywhere else. I am STILL dealing with the shop, trying to get them to do the right thing by us. We gave them a car in great mechanical shape, we expected to get a vehicle back in the same shape with added gloss.
They did a great job on my car and at a great price I highly recommend him and he was so nice and did not try to sell me thing that I did not need #jmoesautorepair so awesome
DO NOT I repeat DO NOT take your vehicle into JT Automotive. First of all their customer service sucks and the mechanics and the front desk do not communicate with each other. You will be told one thing by the mechanic and something else completely by the person on the phone. Over the time span of a week we spoke to several different people at the desk quoting us different prices. The mechanic had us come in and showed us what needed to be done. At this point we were told by a man at the front desk that we had been overcharged on hours and that it would be a least half. He then stated he would talk to the lady who does the final charges and call us back. Well we didn't ever get a phone call. Anytime we called to get an actual price no one knew what was going on and then once we got a call it was your car is done and you owe us twice the price quoted to you. This mechanic shop is full of people who don't care about their customers and extremely over charge. I explained the situation and their solution was OH you were quoted less we will take 1 hours work off the 9 we overcharged you. And they had the audacity to tell me this was meeting in the middle! And then they told us they are the cheapest in town... Please save your self the money and take your vehicle somewhere else. We wish we had done more research before ever using JT Automotive.
I'm driving for 45 years and also took care of the cars belonging to my wife and kids for over 25 years in CA, & AK. I've never seen a crook mechanic as bad as they are. They kept my truck for several days and charged me $700, and all they did was change a lighting fuse, and request addional $750 to possibly resolve two other issues. I've resolved the other issue very easily on my own.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.