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Micro Center

Map & Directions
(4 Reviews)

1100 Edinger Ave, Tustin, CA 92780

(714) 566-8500

OPEN NOW
Today: 10:00 am - 9:00 pm
25
YEARS
IN BUSINESS
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BBB Rating
A+
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Hours

Regular Hours

Extra Phones

Phone: (714) 566-8509

Phone: (714) 258-7214

Phone: (714) 566-8501

Primary Phone: (714) 259-0932

Phone: (714) 259-0932

Phone: (760) 631-0070

Fax: (714) 258-7214

Fax: (714) 566-8501

Brands
Apple, V-Tech, amd, electronics, intel, mac
Payment method
amex, master card, visa, all major credit cards
Neighborhood
Tustin
AKA

Micro Electronics Inc

Microelectronics

Micro Center Computer

Micro Center CAmeras

Categories
Computer & Equipment Dealers, Computer Software & Services, Consumer Electronics
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

COUPONS & DEALS

No coupons available

Reviews

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Jeanne T.

02/19/2015

Overall

Our company is very disappointed with the customer service/repair service we have been receiving at the Micro Center off Edinger Ave in Tustin,CA.To make a long story short, we bought a PC from that micro center in December and it stopped working a couple weeks later. We took it down to the service and repair center and received horrible service. They indicated since it did not fail "their" test's they could not do anything. Brought it back to the office only to find out 2-3 weeks later it stopped working again. Our IT guy thinks it has something to do with the motherboard in the machine. My PC has been at the repair shop for 5 days now. Our company and our IT support have had the worst experience trying to get an answer from anyone in Tech support and their managers "Wayne Armstrong" and their GM. They said they would call and never did. Called corporate to file a complaint and now writing this review. I still do not have an answer as too if they will replace the motherboard or exchange the PC. However I did receive a RUDE phone call this afternoon from "Wayne Armstrong" asking why I have been calling them so much and to "COOL MY JETS". If this is the level of service you provide to your loyal customers then we will not be returning to Micro Center from now on.

terryc2

11/07/2011

Overall
Great place if need those hard...

Great place if need those hard to find computer parts.

irritatedjc

06/09/2011

Provided by Citysearch - 
Overall
Horrible Customer Service

I recently visited the Tustin CA microcenter for a warranty repair. My daughter spilled water on her keyboard 1 week before the replacement warranty expired. She was out of state at the time so we had to wait until she came back to take it in for repair. We had 4 days left to the warranty expiration and took it in for repair or replacement. We waited 3 days (just as quoted) to hear from the service department only to find out that the computer was ""fine and had no issues"". When my husband went to pick up the computer the day after the warranty expired as they stated and he asked how it could be fine when water was literally pouring out of it when turned to the side and asked if they would stand behind their work if he took it home and it did not work. They told him there were not any problems. When he asked how it was fine again and said ""so you mean to tell me that you can pour water on a computer and it will be fine? I want to speak with a manager!"" They took the comment as a threat and called the police then banned him from the store and a manager would not talk to him........ Really you can’t ask to speak with a manager at this location. Needless to say we take my daughters computer home and what do you know after about an hour working on her computer the screen flickers and shuts off and will not turn back on. So I take her computer back and that is when the service manager comes to talk to me and states that the computer is out of warranty and due to the issues with my husband he must email and call people on the east coast in order to make ""accommodations"" in order to see if he can even help me or I could wait until this winter when we move back to Missouri and take the computer to the St Louis store with his service order for repair or replacement. I told him that I wouldn't wait until December to get it fixed because that would be 6 months after the warranty and I was sure that it wouldn't be fixed.....I don’t feel that they have honored the warranty or properly serviced our computer and now my daughter is out a computer. I understand that we messed up the laptop however that is why I spent the extra money for the replacement plan at the time of purchase.

NewSTL

03/19/2010

Provided by Citysearch - 
Overall
Great for computer parts

Store has a big supply of computer parts. A lot of them are priced lower than NewEgg.

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