Awful, I will never be back. Why you ask, because of the "air freshener". I know it might sounds crazy but it was an awful, so awful I had had to wash my mats. I had even told them I did not want any air freshener. Clearly that communication didn't make it to the end of the detail line. It was death by air freshener, please smell yourself a favor and don't go here.
The guys at Manny's always have my car looking good and smelling great (I love the Vanilla fragrance - lol).
Talked me into a Clay Wax - My car is older but they sold me a clay wax gift certificate and threw in 2 free washes for around $60. Used the 2 free within a few monhts time but then got a new car. I had my son take my old car down on Monday with the gift certificate and they said they wouldnt honor without the receipt. Bought just over a year ago and could care less. Didn't have his ZG Certificate log which would of showed it was valid. Informed him I would post reviews on every site I could including the BBB...I recommend DO NOT EVER GO HERE !!!!!!
Don't waste your money here. For interior detailing and exterior wax polishing, they did a bad job as the dirt and stains were still left on the car body and the carpet was dirty. The manager was argumentative and did not acknowledge the poor quality. I told them that I would not pay the full amount so they re-cleaned the car but it was still not very satisfactory.Do not use this place. They will jack up the price of detailing and give you a discount but won't do a satisfactory job.
THEY LOCKED MY KEYS IN MY NEW 2012 FORD TAURUS AT THE END OF THE CONVEYOR BELT AND HAD TO BREAK INTO MY CAR WITH A SLIM JIM! This took about an hour to get in and did not want to call a professional locksmith when I asked them too? They also sold me a value pack for 10 car washes for $120 and part of the deal was offering me a free car wash. When I came in for the free car wash today they told me that I had waited too long. When I called Ricardo, the manager on duty and told him of my troubles he told me that there was nothing he could do to help me. I explained to him that I would be issuing a charge-back on my American Express account and writing a poor review on Yelp and he told me to go for it and hung up. If the quality of the wash was great I might consider staying but when your windows are dirtier than when you gave them the car it is time to make a change. There are much better choices out there and save yourself the time and money by finding a car wash with better quality and service.