Always friendly service, prices are a bit high, but pleasant atmosphere.
1120 Veterans Memorial PkwyTuscaloosa, AL 35404
From Business: Best Hotel Location in Tuscaloosa Tuscaloosa is home to the University of Alabama and the Holiday Inn Express Hotel & Suites Tuscaloosa - University, winner of nu…
This business has obviously not worked out its kinks. They did not let me know upfront that i would have to hunt down my clothing when it expired in the store. Was literally handed a piece of paper and told to find my clothes "because all my employees are new and dont know what they are doing". How is this my problem, the customer shouldnt have to do an employees job and i should have been told i would have to do this upfront. At one point they lost several of my items and just told me to keep calling and they would eventually find them. This took weeks. A huge waste of my time,terrible customer service, would not recommend to anyone.
Horrible shopping experience! I was in the store less than 10 minutes and was asked 5 times if I wanted a fitting room! They kept a very close eye on me and no one else! I can only assume they are racist. Not to mention the items were cheaply made and over priced.
The place is a dive. The room phone doesn't work, there is no cold water in the bathroom sink, no shampoo, ketchup(?) stain on the wall. 01/23/16
Terrible Customer Service!! Went in and saw boot socks. One was marked 4.99 the other 12.99 well I was buying both. Got to the register and was told they're not 4.99. Employee called Sarah Dong, owner and was told as couldn't sell them for the sticker price. I won't ever return....
I stayed there da other day n I was n my room for 10 before I stared gettin bit by bed bugs I went to the office n he told me he was goin to put me another room I seen a lizard it was orange n yellow n my bathroom he would not give me my money back on top of dat when I didn't give him money when he asked he she he was gne keep all my things n kids things n da room he will not let me get my baby pampers n milk he also kelpt my 4 year n 1 year old things he is very rude I will tell everybody not to stay it need to b knocked down ASAP!!!
Great hotel I stopped by on my way to NC this past weekend Friday night and Saturday morning, the front desk ladies Alice and I don't know the other lady s name , made me feel like I was not just a guest but an old friend from Texas. Thank you ladies and motel 6
I stayed here only one night while riding thru Tuscaloosa. Two story motel with exterior doors to rooms. Check in was quick and the hotel staff was friendly and offered suggestions on places to eat. Plenty of restaurants within walking distance.My room was on the ground floor and was a king, non-smoking room with a sofa.
Good hotel for football weekends. We were only there for a few hours each day and it provided exactly what we needed.
Clean room, good & fast check in.