The lady was extremely rude to me cuz I asked het a question that she didn't know the answer to, but as a manager, I feel like she should first of all know the store policy, then secondly, handle customer relations better than she did.
Treating people like criminals! Not acceptable. Escorting my BFF husband out of your store for having long hair? What is this about???
My complaint is about their pharmacy. Normally I have received great service; however on today’s visit (7/30/16) things were a lot hectic! I was made to drive in a circle for over an hour because the pharmacy wanted to be nice to other customers since one lane was down due to equipment malfunction which is fine, I understand that much. What really irritated me was that once I pulled out & back in, they would ask me the same questions I had already answered which didn’t make any sense since I had only spoken to the same 2 ppl within that hour! SMH… They have 2 great pharmacists that go beyond the call of duty but the rest of the team there seem to either hate their job or not want to keep their customers happy.
trailer park customer service. I will never shop at walmart ever again. target store is soo much better. the clerk at customer service (short white female, fat, with short hair) incident 11/18/2015 around 8;30am. issue: return item. i try to return item i purchase online on walmart.com (sunbeam blanket) and enter store to return it the item, the clerk told be i cant return it because it is an online item so i told her that make no sense. when did walmart charge that policy? she start repeating her self that she cant return it so i told her to shut up and get me a manager who is familiar with the policy so they can return my item and the store manager came over and return my item with no problem. i encourage shoppers not to engage with walmart employees 99.00 not familiar with walmart policy, provide unprofessional customer service, and always have a attitude on their faces, I almost did something to that trailer park filth walmart employee that would have put me in jail for a long time. sam walton would not have never hired 90% of these pukes. BOYCOTT WALMART! SHOP AT TARGET! boycott walmart! shop at target!
Never have anything in stock
We had a very BAD experience in the photo lab area the day before. However, two managers up front one named Britney and the other an African American lady who's name I think was Cheyenne? But honestly can't recall took wonderful care of us ;) They gave the pictures that came out good for free, had us come back today and redo the ones that messed up yesterday and gave us those for free!! Plus they gave us a $25 gift card!! Once there today Britney saw us and came over and told the lady that was there today to make sure our picture we ordered where free and the other lady went back with us yesterday to make sure we had no more problems with the lady that was in the department anymore. Also todays lady was so helpful and kind just like the two Managers. All three of them displayed what great customer service skills truly are and they saved us from NEVER coming back again to where we will stop back in if in the area :)
was nice and professional