Very poor customer service. I signed a 3 year contract for services. At the end of the contract, I wrote in my intention to cancel, per the contract agreement. They billed me for the last month, which I paid, then they immediately cancelled my services three weeks before the contract period ended. I called and asked them why they billed me for the last month if they were just going to terminate services and they were confused that I had actually followed the contract instructions and said that most people just want it automatically terminated when they notify them of their intent to cancel, so that's what they did. I, again, explained to them that I had a problem paying them for services that I do not receive, regardless of my intent to cancel. So they told me they would reactivate my services for the rest of the month (acting like they were doing me a favor), and then go ahead and manually go in and end it at the end of the month. This conversation took place a week ago, and they have still not reactivated my services. I feel like they stole money from me and blamed me for actually following the contract instructions because that's not what people normally do.
Excellent I very happy with what I seen here today it was very helpful and has all the info I was looking for
50 E 15th StTulsa, OK 74119
Had the worst experience with this office. The tax man has another EA working out of his office. Sandra Connors. She did not get my personal or business taxes done by the extension deadline which caused me to have over a $1000 in fees. Her response was for me to contact the IRS and request for a first time waiver of the fees. I paid her for a service and now I have to try and go thru the IRS to get fees waived. Using my one time waiver on her issue of not getting the done on time. I called the Tax Man to express my concern of him allowing someone to work out of his office under his name and the bad service I had received. He just told me to contact the IRS and there wasn't anything they could do. But they still accepted my money and left me to clean up the mess. Highly recommend not to use him of Sandra Connors!
Best H&R block by far! The one on Admiral treated my husband and I like leppers. This office fixed our problem and got us a great income tax! These people at this office go above and beyond to make u feel comfortable! I will always go back to this office! ������������
One star due to the lack of courtesy we received at this place. My husband and i are mixed race couple. We had made an appointment, over the phone, to have our taxes done. As we walked in, we got the stare��������. We didn't say anything we told the woman behind the desk we were there for our 4pm appointment.Well, we waited, 2 different people left, leaving 2 ladies freed up to do the next customer? Right? Our guy was still with a customer. Wrong, the 2 women flitted around the office,chit chatting, making idle conversation between each other. No one asked us if we wanted to allow them to do our taxes? All 3 of them ignored us. Needless to say we left to go to another H&R Block. They were much much more courteous and got us alot back on our taxes. We will never go back to this dump again! ���� Bunch of damn hillbillies!
I went to Gardner's for the first time last year after hearing wonderful things about them from serveral people. They got me twice the refund I had been getting and were very quick and professional. I'll continue using them and referring them to others.
We used Gardner for our business and our personal taxes. Mr. Richard Garner (the owner) did our taxes on both. He originally told us we were getting about 13,000 back. We didn't think that sounded right so we called back to speak with him to make sure this was right, 4 days later another person called and supposidly fixed it saying now its 6,000. He still didn't feel comfortable and they both were in such a hurry and didn't explain things well or seem to understand our questions. So we scheduled a meeting with Richard again, and after meeting with him didn't feel heard or like he was even taking his time to get it right. We felt rushed and left feeling confused. Would not recommend, they are so busy that you are just a number and they don't seem to care if they get it right.
Very honest and trustworthy!! I have used this service for years-I will not go anywhere else!!
Be sure to ask for Becky, she has been a great help to us.