You would think the Tulsa TEACHERS Credit Union would have some sort of understanding as to how teaching contracts work, but no. My wife and I applied for a home equity loan and were denied because they wouldn't let us count her income. Why? Because it is June and although she has a contract signed for the fall AND has already been paid the full sum for her previous contract through July, they can't seem to find a way to show her as having employment. No amount of documentation (pay stubs, bank statements, contracts) can dissuade them of this. Here is an exert of my interactions with one of their representatives:Me: "I'm sorry if I'm coming off curt but it is very frustrating being told that we might be denied for a loan because my wife decided to change school districts this year - a pretty standard event that I would assume the Tulsa Teachers Credit Union would have encountered before in processing a loan."TTCU: "Yes we have had members change jobs during a mortgage loan. However we usually have documentation to support it."***Note: This would be an opportune moment to specify what further documentation is needed***Me: "Would a copy of her most recent contract be sufficient documentation? I'm working on having one faxed over now. Just trying to figure out what documentation besides the pay stubs and tax returns you already have would help clear this up."TTCU: "This is a one-off situation. I cannot tell you if that will help, but go ahead and send it on and I will add it to your file."***Note: Really? Because the previous email just said that this has happened before and only required the right documentation. Which is it?***In the end, we were never asked to provide any further documentation to prove that she has income for the summer months. Just simply told "No" until August when her new contract picks up. So I guess as far as they're concerned, teachers are all unemployed in the summer.
As a teacher in the Tulsa Public School System, my Dad was a charter member of the Tulsa Teacher's Credit Union. In our family this Credit Union was a constant. My parents were both members, all three of their daughters were members, and most of their Grandchildren are members. My association with TTCU started with a savings account when I was 16 years old. Now 50 years later, I have the same savings account along with a checking account, auto loan account, and a Visa card. These accounts are now the primary banking accounts for my husband and I. We have closed all but one of our other banking accounts in favor of this one because of the hometown, personal attention we feel we get from TTCU.I think my Dad was right when he presented me with a Credit Union passbook (we used to use passbooks) and admonished me to take care of it because it would become one of the most valuable assets I would own.
If you have Wells Fargo RUN; they sent me a letter a few months back saying I owed them $3,600 due to a property tax issue. Mine you this was not my error and I was only in my current home for two months the previous year. Also when I make a mistake at work I'm responsible the customer is not but I've been trying to work with them. I have called them on the phone several times to have them explain to me what went wrong and they can't. I have called the 1(800) number and the Broken Arrow number. Still yet no explanation nor true answer. Please go to Churchill Mortgage if you are trying to get any type of mortgage. I pray that this mess with Wells Fargo will end soon or they can just come get "their" house.
My wife and I recently purchased our first home, with the assistance of Heath Collins and the midtown mortgage group. I could not have asked for a better Lender. Heath made the process seem so much easier than it probably was. If you are in the market for a home I would 100% recommend Heath and midtown mortgage. Wish I could have given them 10 stars!
I got a loan with them and was sending my payments every month via electronic payments to them I had know ideal they could not receive them and my bank was sending my payments by mail because of this they said they were not getting my payments on time so they hit my credit score hard I don't think it was fair if they can't be up to date with their credit union like most others this was not from me not sending payment cause I sent them payments every month at the first to the sixth day of every month if you have very good credit don't use this company they will turn your credit into bad and they are very rude
To make a payment on your loan, you should not have to give your information and your spouses too. That is stupidity. I am giving my bank account information to them. I should not need to give my DOB and my husbands with a company I have had a loan with for 2 years. Frustrated.
They are horrible to work with! When you call and ask them a question, they will lie to you. We dealt with a lady who kept saying we were this many months behind on our mortgage, so whenever we caught it up, well when we thought we caught it up according to them, we thought we were good until the next payment date. Low and behold they called me and told me were still behind 1 payment, so when I asked to speak to the lady that told me were caught up, she denied telling me and my husband this. So we made that payment. Now we have a surplus in our escrow that we're owed of over $800. When I asked when we would recieve it, they told me the first 2 weeks of Feb. Still haven't seen it,so I called earlier and asked again and they told me the last 2 weeks of Feb. Like I said they lie...
terrible company needs to be closed for bad business practices. i was current on my mortgage (even tho it jumped from 959.00 to 1789.00) as of jan 2014, bought house in 2009, and was foreclosed on in march of 2014 sheriff sale was set for april 2014 and we filed chap 13 to keep the house. had some financial troubles and just got a notice today that we have 14 DAYS!!!!! to evict the house. I will do whatever i have to do to make these sorry SOB's know what it feels like to have to loose everything and try to pack up 2 toddlers 2 and 3 yrs old plus me and my wife... do not deal with these crooks they have made my life hell and it was the biggest mistake I've ever made going with these snakes.
What a joke. Horrible service. Pending debits are deducted from your account immediately albeit they are in a pending status and have not cleared, however, pending credits are not credited to your acct until they clear. I know many other banks that do not do business this way(City National Bank is one). A little fishy for a "not-for-profit". Try another CU if that is what you are looking for. Tulsa Federal CU isn't the best choice, IMO.
Worst mortgage company! They will try to tell you that your loan may be eligible for a modification but will also try to foreclose on you. This has happened twice & now our review is still pending (6 months later!). Trying to get a hold of someone to talk to is a joke, they either won't answer or won't return calls/emails. If you find that your loan is being serviced through MCC refinance or don't get a home. It's that bad!