I had to rent a car from this location on two separate occassions within a one-month period. When I went in the first time i was helped by a very nice gentleman. I had an emergency situation and needed a car right then. I cant remember his name but he was truly a life saver that day. He got me in and out in no time and for a great deal. The second time I had to go in was right before Thanksgiving holiday and even as crazy as it may have seemed and as busy the people that I spoke with we're still professional. I really appreciated Dino who is the rep who helped us. I placed a reservation for a car and realize once getting there that it would not accommodate my whole family and Dino took us around and allowed us to hand pick the right car for us. I appreciated Dino and enterprise!
I had used this location in the past because it was only a mile from my job. They were always punctual on their pickups and just the most friendly staff. I rented a car last week and went a few miles out of my way to rent from them again because I knew it would be great service and wanted them to get the credit for the rental. I would always recommend this location and Enterprise across the board. Love their award points program!!
This was by far the best rental experience I have ever had. The service was absolutely top notch. The van was brand new, and super clean. And the price was way more affordable than any other place we checked into. Overall I would rate it higher if I could and definitely would recommend to anyone. I had such a good experience that it had me thinking about reasons to rent another van!
We desperately needed a wheelchair van for a day and had no idea about this company. So glad we found them. Were got a really nice van with a ramp and it made possible a really special day for our family. everyone was impressed with the van, unlike any other rental company we tried before, and certainly better that the my alternative. Will be calling again soon.
I was very impressed with how they wanted me to be satisfied w/the purchase with the option to return vehicle withing 7 days or 1000 miles which ever came first. I left w/vehicle that I was completely satisfy with. After listening to all vehicle advertising, I came away with a better deal then what they offered.
The customer service was great as always! I was disappointed however that I didn't get the car I thought I was going to get. I think that Enterprise should have a way you select/reserve specific vehicles. Also the windshield washer fluid was out so a double check on the fluids should before customers drive off.
I had a great experience with my purchase. They made sure I was happy with everything. I had a problem with the rear brake drums after about a week. As instructed I took it to Firestone and everything was taken care of immediately. I will definitely purchase from them again.
They really moved through several customers fairly quickly and with friendly attitudes. It did seem that since this was an airport facility and everyone had reserved a car that they could have planned better to have additional staff. No fault to the team that was there.
Maybe it's the close proximity to where I live, but they are friendly, courteous and attentive. They have the availability of a broad spectrum of vehicles and I believe they stand out in an otherwise impersonal industry! Great job!
Great place to work. I would recommend anyone needing a part time job, 20 hours a week or so to get a driver or shuttlers job at Avis Budget at Tulsa International Airport.