I have used connections for going on 4 years now. My husband and I own a business where we have emergencies through out the night sometimes. Connections give us time to wake up before calling the customer instead of answering from a dead sleep. We get the pages right away to call our customer. It has been such a big help I don't think we could have grown without Connections! When we have called our own line we always get a cheerful greeting with someone representing our company. Also if I am busy on the line during the day I know that no matter what someone will answer that call. The phone is set to roll to connections if no answer.