I have purchased a serger (Baby Lock Imagine) and a sewing machine (Baby Lock Jazz) from B-Sew Inn in the last year. They have been very friendly, knowledgeable and helpful with the sales and service of these machines. I have attended 3 free classes and a 3 day Serger event taught by Sue Green Baker. My skills and enjoyment of sewing/serging have grown a lot and if I ever purchase another machine, I will only consider Baby Lock. Cheri was especially great at helping me feel comfortable with my choices. First class all the way.
Been a long time customers of Ralph's(he has been there for over 49 years now) This man has forgotten more about sewing machines than most people know. It does take him sometime to get the work done but that is because everyone in town uses him!!! The reviewer below isn't even kind enough to leave a name...He's a good Christian man, if you ask him what he has done he will tell you and even explain the cost.. unless its something big, he normally doesn't charge you for parts...Was just in there the other day, his grandson was helping him work on machines and the nice young man even delivered my repair to my house for me. FREE of Charge.. GREAT Service!
Personnel is much more concerned with sales than service. There are a couple of people who are helpful but sales staff are flat rude much of the time. Free training is OK but nothing on line or more than the one class. Even making an appointment for training seems to stress sales staff. Would like to purchase a serger but hate to deal with sales personnel. Some are not good with machines at all just want big sales.
The staff is knowledgeable and friendly. They will go above and beyond to help you find a product, fix a stitching problem and have a good time in the midst of it. Go visit them you will not be disappointed!
The most TERRIBLE service ever. Not even sure that the owner knew how to fix the machine. Expensive price without giving a breakdown of the parts or simply lied about what he did (probably didn’t even do any). Open late close early. Not even worth ¼ of a star. Funny how the owner himself dare to write a good review about himself in the previous section.
The BEST Service on any brand Sewing Machine,Necchi Dealer Since 1967.Come Say Hi.