I rented form Bailey-Foristell Inc for Four Years. When I moved out I had the carpet and house professionally cleaned. They will not give me my deposit back stating that I did not clean the house or the carpets. I have receipts for everything that I had done. The house was in better shape when I moved out than when I moved in. BEWARE of RENTING from them!!! They will not give you back the deposit even if you have the receipts!!
NEVER EVER RENT A PROPERTY FROM THESE PEOPLE!! They REFUSE to do a move out walk thru and than they GOUGE YOU and try to tell you that YOU left things damaged and in disarray..these are LOW BUDGET storage units glorified box's that they act like they are office buildings in mid town Manhattan. STAY FAR AWAY FROM THESE PEOPLE
My experience with Chattan Investments has been a nightmare. Beware of renting or investing with them. They are extremely unprofessional and do not value their renters in any way.
The office staff is rude. I was abused by an ex and he talked better to me than the office manager. You try to pay what you owe and you get threats and insults. Office manager needs to go to DVIS and figure out how not to abuse people who moved to their complex to get away from abuse.
I wish I could give 0 stars. This company neglected our property in their care. They lost maintenance complaints, didn't inform us of needed repairs, allowed our tenants to suffer a week in Tulsa (in the summer) without air conditioning, and generally failed to communicate with us and our tenants throughout our relationship. Despite admitting neglect, they charged us an additional 2 months of service fees when we exited our agreement.
I tried to contact the leasing agent Glinda Hausam. I was met with extreme rudeness. I simply stated interest in a rental property. Her reply was that she was not interested in talking with someone she didn't know. I found that to be extremely rude since she and her number are listed on Zillow as the contact for leasing. She was not eager or even interested in providing any type of service. She went on to add that she had some suggestions for me indicating that she had less than favorable words to say about a simple request for information and a viewing of the property. I certainly would not want to rent from her or this property management group since they practice that level of unprofessionalism. Very rude!
My tour of Vista Shadow Mountain was available at my convenience the same day and I was kindly greeted my the knowledgeable staff. Great value at a great price. Gorgeous views of the Tulsa skyline from Clubhouse and pool.
Do not rent with them. You are highly unlikely to get your deposit back because they will charge you for everything even though the house was not in tip top condition in the first place when you first move in and you already stayed there for two more years. Read more reviews from renters on google.
We did not rent from Realis originally, but from another company. Half way through our lease the owner switched to Realis. They used approximately 70% of our total deposit to redecorate and repaint the property, which it definitely did not need. It was clean and tidy and ready to show when we left. I definitely would not recommend this company to anyone, whether you are an owner or a tenant.
Amazing company to work with! I needed a place on short notice and they not only delivered, it's PERFECT. Amazing location, darling updates and layout, maintenance has been on the ball about getting the little small stuff I'm ocd about done. I really couldn't have asked for a better company to sign a lease with. On top of all of that - they even wrote me a thank you note. Cheeky - but I loved it!