They were SO helpful when I had trouble with a weed eater I had bought at a different store. Very knowledgeable & willing to help! The people at the store I'd bought the weed eater, were no help at all!
My Plumber suggested I try Westlake Ace on Peoria I was looking to match a grass seed I had used previously the guy was very helpful and did not rush me like the lady at home depot.
Excellent service, personal attention and has everything. What more could you ask from a Hardware Store.
Guy with silver hair (owner?) is very rude! Take your business elsewhere where you are treated with respect.
My husband dropped off a compressor for repair and the next day asked me to take in a payment in advance. When I went in, they guy behind the counter was totally rude to me and told me that I had to give him a $120 deposit since we had left our machine there for over 30 days and told me that normally they did not require a deposit but in our case they would. I had no idea what he was talking about since our machine had only been there one day. Finally he figured our he was talking to the wrong customer and did not even apologize. I was told that we needed a new motor and we took the reccomendation. Later, we picked up the machine and took it to the job and it still did not work. I took the machine back and they told me it would be about a week. I explained that we could not wait a week as we had already waited and the machine was not repaired correctly. The manager was even more rude and told me that my machine was too old and that I should not have made all of those repairs, that I should have bought a new machine! She tells me this after we made over $800 of repairs and replaced every moving part on the machine using her shop.