Buying my bike back in January, I had a great experience. After the purchase I ran into issues. I paid for foot pegs that were lost and never installed on my bike. I ended up selling the bike soon after, I cancelled my extended warranty that I paid thousands of dollars for, the finance manager Dereck that I dealt with the entire time cancelled our warranty in June by today, September 5th I have not received my refund so I called. After him constantly assuring he does not remember canceling it and said he had no track of it I've obviously lost money since the warranty is prorated... I know who I dealt with everytime I walked in the door. Cameron in parts was a great guy to deal with and so was every other person that I dealt with until this moment when obviously dereck tried making me out that I had no idea what I was talking about, I clearly remember walking in, canceling it, he did the cancellation on Paper so I should of known it would be lost! And he said it would take 8-12 weeks to get the refund and here I am 8-12 weeks later being told there is no trace of me canceling my warranty!!! I am no a happy person because I have been patient with everything they've done for it to end up this way!
quality used bikes, great service from all employees, had a slight problem and it was quickly resolved with a smile.....been a customer since early 90's when they started with just a few dirtbikes (3 ! ), bought a CR500, and then they "expanded" to watercraft and I bought 3 or 4 from them, plus other assorted dirtbikes, and now this is the 3rd streetbike I've purchased from them. They are as large a dealership now because they do-what-it-takes to create a happy customer - go see them! 918 838-8001 is the new # as of 1/201
I actually purchased a motorcycle from one of the owners and I couldn't possibly be happier with the outcome. Garrett was great he performed a lot of maintenance on the bike to insure I'd have it in ideal condition. He also made sure to keep me posted all the time as to how it was coming. They're really great guys and Midtown Motorcycles is definitely where I'll be taking all my bikes for maintenance and repair in the future.
Great service! The Midtown guys were very helpful with my custom motorcycle and very affordable thanks a lot!