Express Credit Auto of Tulsa
4215 S Memorial Dr, Tulsa, OK 74145
Sales: (918) 591-2779
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Bad bad bad. Bought a car from them, pd 14000 over blue book paid huge payments for over 2 years went to trade it in and they wanted 3000! Was originally told to keep it for a year and I could trade it in. Lived the car hated them. Finally got fed up with them and told them I wasn't going to make another payment. 4 says later they pickex it up. Never again. Crooks all the way.
DO NOT GO HERE!!!! They screw you over every chance they get. Our transmission went out less than 30 days after we got the car. They were rude about fixing it. They are all hateful when you call to ask them anything. They lost my payment that I paid to them in their office. It showed on my bank account, I sent them that information with receipt paid. They still didn't fix the problem. Took them 2 months to fix it. Finally we traded in the car we call to all them about the pay off. They tell me they can't tell me anything or send me anything and if it's not updated on my credit report then there is nothing they can do about it. Seriously?????? Once again they do not help you and are rude. And they DO NOT report to the credit report like they tell you. They show you behind when you aren't. I never made a late payment. I have all my receipts and they still snow we paid late. So seriously go anywhere but here. You do not want to deal with them you will regret it!!!!!!!!
I'm blown away by the actual good ratings this place gets. Someone on the inside must be doing this, because I know NOBODY that has used this place that isn't dissatisfied with them. STAY AWAY from this place. There are other way BETTER options for financing a car. I've had a tow truck on my doorstep twice saying I am behind on payments when their records were incorrect. Everyone you speak to on the phone is rude. The sales people are actually really nice and every time i've gone in person to make a payment they are friendly and nice but the people above are major scammers.
Wish I could give 0 stars. They offered me not even half of my trade in value for my vehicle and upon showing them my vehicle's trade in value on nada's website sales manager simply says that's not what they go by. Then the vehicle I was asking about had a clean retail value of $18,000 and they were asking nearly $24,000. Needless to say I did not purchase there and recommend to every one else to not do business with them. I truly believe the sales manager is a liar because he stated he has no idea what amount they purchase their vehicles for and they can't even come down a penny off the price of any vehicle. If that is true then what the heck is he managing!? How does the manager put together a budget for anything when he doesn't know any profits, prices, etc...? And then why does the store require having a sales manager that doesn't perform sales managing duties? These people are just concerned about themselves and ripping off people with their overly priced vehicles and low trade in offers.
I believe half the reviews on here they wrote themselves! You can tell! I checked this place out ALMOST 2 YEARS AGO - and they still call and bug me to this day! Prices they gave me when I came in were way different than what they promise! They also charge way too much for their cars!
Devon assisted me 100% as well as the sales manager. The vehicle I wanted wasnt available yet and they worked hand and foot to make sure I got a car that I was satisfied with, they actually got me a car I wanted more than the original car that I chose. I couldn't be happier with the assistance I received.