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General Info
AAA Oklahoma, founded in 1920, now serves more than 360,000 members statewide. Providing products and services including Roadside Assistance, Insurance, Travel planning, Discounts and More.
Payment method
mastercard, amex, check, debit, discover, visa
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Bonnie T.

04/24/2015

Overall

I find it very odd that AAA had no problem mailing out a renew notice that came right to my mail box, no prob, but when I paid them way back on in the end of March to be renewed starting 5/1/15. I never received a current AAA card. They claim they sent it 3 times. I do not believe they sent it at all. If they had sent 3 times I surely would have received one of them since I always receive my mail. Only problem I have had with not receiving my mail, is when AAA claims they sent 3 cards. They were so quick to take my money & then left me in the lurch. After numerous phone calls, I still have not received my card & gee May 1st is a few days away & still no card & my old one will be expired on May 1st. As I stated before, they had no problem getting a renewal notice out in the mail to me that came right to my door. As soon as they got their money they play dumb. I do not trust AAA of Oklahoma. I had it in Missouri & had no prob getting my card. When I spoke to them they asked if I had printer & they would e-mail temp paper copy. I told them I don't have a printer. All they had to do was print one themselves & mail it to me. After 12 phone calls to them one women, who was very rude said she would print temp card & mail it until I get the "permanent card" They could have offered to do that in one of the 12 calls a made to them, but no & by the way I still have not received a temp or permanent card from them. They do not care about the customer unless they are taking money from you. They make out like the bandits they are by receiving a payment of $55 from me & have provided me with nothing for that $55. Oklahoma is a very corrupt state & that is why these companies like AAA get away with taking money from honest hard working folks and leaving us without service. I do not recommend AAA of Oklahoma out of Tulsa to anyone. Very shady.

Details

Phone: (800) 786-8322

Address: 2121 E 15th St, Tulsa, OK 74104

Website: https://www.ok.aaa.com/membership/Offices/tulsa

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